Craig O'Neal
Roswell,GA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
Work History
Cross Market Account Manager
Lexis Nexis Risk Solutions
02.2023 - Current
- Maintain and grow multi-million dollar book of business by 15% Annually
- Exceeded Sales Goals by 10% Annually
- Consult customers on Data Solutions through CSP Method.
- Manage multi-state territory and conduct regular Business Review presentations.
- Identify and close cross-sell opportunities within book of business
- Utilize Salesforce to ensure success across entire sales cycle (up to 24 months)
- Accurately forecast results to management, and facilitate sales cycle through solution based selling
- Develop and implement strategic territory plan
- Contract negotiation and support throughout sales cycle.
- Consult Insurance carriers on decreasing loss ratios, expenses, and developing efficient workflows through data.
- Analyze market research to evaluate ongoing product/market requirements and drive new business
- Acquire knowledge of internal and competitive offerings for all products, pricing and solutions.
ACCOUNT EXECUTIVE
Allstate
07.2020 - 12.2022
- Lead development and qualification
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Account Management
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Effective cross selling/up-selling
- Top Performer - (Largest Allstate Agency in country - 100+ employees)
- Monthly minimum sales quota 50K.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Area Director
The N2 Company
04.2017 - 06.2020
- Devised and implemented product strategies for filling market gaps and driving consistent sales
- Drove business revenue total by bringing in over $400,000 in sales
- Grew business sales through effective cross-selling, exceptional customer service and cold calling/walk-ins
- Conducted market research and identified advantageous trends
- Territory Management.
Education
Bachelors of Science - Biological Sciences
GEORGIA SOUTHERN UNIVERSITY
Statesboro, GASkills
- Strategic Planning
- Relationship building and management
- Project Management
- CRM Software
- Territory Management
- Cross-Functional Collaboration
- Revenue Growth
- Business development and planning
- Data-driven decision-making
- Sales expertise
- Account Management
- Client acquisition
Timeline
Cross Market Account Manager
Lexis Nexis Risk Solutions
02.2023 - Current
ACCOUNT EXECUTIVE
Allstate
07.2020 - 12.2022
Area Director
The N2 Company
04.2017 - 06.2020
Bachelors of Science - Biological Sciences
GEORGIA SOUTHERN UNIVERSITY
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