Willie Jackson
Hinesville
Summary
Dynamic Utility Locator with extensive experience, skilled in advanced locating techniques and blueprint reading. Proven track record in enhancing safety and efficiency while collaborating with teams. Strong attention to detail and commitment to damage prevention ensure successful project outcomes in challenging environments.
Overview
13
13
years of professional experience
Work History
Utility Locator
S & N Communication
07.2024 - Current
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Improved efficiency with prompt response to locate requests from contractors and homeowners.
- Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
- Traveled with company to different states to assist with locating.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
- Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
Team Lead Tech
USIC Locating Services
06.2016 - 07.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Assisted in recruitment to build team of top performers.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Damaged Investigator
Operations Manager
Complete Care Medical
03.2014 - 01.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Reported issues to higher management.
Driver
A&D Linens
11.2012 - 02.2014
- Delivered goods and products to customer on time and in excellent condition.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Education
Pelham High School
Pelham, GA05-1996
Skills
- OSHA
- Blueprint Reading
- Manhole Safety
- Hazardous Material
- Underground Utility Locating
- Advanced locating techniques
- Documenting
- Attention to Details
- Detailed Oriented
- Strong attention to detail
- Damage prevention
- Routing
- Teamwork and collaboration
- Modern GPS use
- First aid training
Timeline
Utility Locator
S & N Communication
07.2024 - Current
Team Lead Tech
USIC Locating Services
06.2016 - 07.2024
Operations Manager
Complete Care Medical
03.2014 - 01.2016
Driver
A&D Linens
11.2012 - 02.2014
Pelham High School
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