Winnifred Mlazie

I am a self-motivated professional with strong interpersonal skills and advanced competency in various computer applications, including Microsoft Word, Excel, PowerPoint, Maximizer (Customer Relationship Management), and Oracle-Human Capital Management. Alongside these technical proficiencies, I hold a Degree in Social Sciences-Psychology and a Diploma in Human Rights Law.

As a result-oriented individual, I possess extensive knowledge of Botswana's labor laws and practices. Over the past 10 years, I have developed a wealth of skills and expertise, particularly in collaboration, problem-solving, and analytical thinking. My areas of competence also include recruitment and placement, payroll management, employee benefits, office operations, and employee relations. I have successfully resolved employee disputes and grievances promptly and effectively.

I am a proud member of the Public Accounts Committee and have held various Human Resource positions, advancing to the role of Assistant Manager in the Botswana Public Service. My dedication to efficiency and excellence has been reflected in my accelerated promotions on two occasions. Moreover, I championed the use of government HR systems, such as Infinium and Oracle, in the Ministry of Transport and Communications. I was also entrusted with the responsibility of training trainers across the entire public service.

In addition, I have freelanced for an HR consulting company as a project assistant, delivering customer relationship management (CRM) services to a wide range of organizations. Notably, I contributed to the following projects:

• Debswana (Letlhakane and Orapa): Employee Engagement.
• Mascom Wireless: Employee Engagement Survey and Career Development Planning.
• Star Africa (Zimbabwe): Employee Engagement Survey.
• Stanbic Botswana: HR Business Partnership Program.
• LEA: Staff Satisfaction Survey.

• Coordination of migration from Infinium system to Oracle-Human Capital Management, 08/2014 - 08/2015
• Lead Coordinator of development of new Job Description for Ministry of Transport & Communications, 08/2015
• Lead Investigator for fraudulent activities by Ferry Operators at Kazungula Boarder, 03/2015 - 04/2015
• Departmental Project Lead for investigation of progress of Storekeepers, 01/2017 - 08/2017
• Key Expert for facilitation and assessment of overpayment of subsistence allowance, 10/2019 - 04/2020
• Key investigator for illegal occupation of Pioneer and Kazungula Weighbridge Institutional houses
• Member of Roads Training Centre Consultative Committee for strategic direction, 07/2021 - Present

• Operating Systems: Windows 95/98/2000/Microsoft Office Word 2007, Microsoft Office Project Plan 2007
• Spreadsheets: Ms-Excel, Ms Office Visio
• Presentation: Ms-PowerPoint
• Project Management: Microsoft project skills
• Maximizer: A customer care satisfaction software
• Supervisory skills
• Oracle -Human Capital Management System & Government Accounting Systems

3625618

234530

• English
• Setswana
• IsiNdebele

• Ms. Keletso Mazulugwa, Deputy Manager-ER, Ministry of Communications and Innovation, Private Bag 0026, Gaborone, Gaborone, knseabe@gov.bw, +267 3612000, 72448965, +267 3959398
• Wakgang Goitsemang, Deputy Manager-HR, Ministry of Communications and Innovation, P.O. Box 00414, Gaborone, Gaborone, wgoitsemang@gov.bw, +267 3625513
• Ms. Kegomoditswe Letlole, Chief Administration Officer I, Department of Telecommunications & Postal Services, Private Bag 00414, Gaborone, Gaborone, kletlole@gov.bw, +267 3612907, 72537882, +267 3959398

• Reading
• Socializing
• Counseling
• Researching

• Self-motivated
• Positive interpersonal relationships
• Highly competent in different computer applications including Microsoft Word, Excel, PowerPoint, Maximizer (CRM), and Oracle-Human Capital Management
• Degree in Social Sciences-Psychology
• Diploma in Human Rights Law
• Result-oriented with extensive knowledge of Botswana Labour laws and practices
• Collaboration skills, problem-solving, and analytical skills
• Extensive knowledge in recruitment, payroll, benefits, office operations, and employee relations
• Successfully resolved employee disputes and grievances
• Member of Public Accounts Committee
• Held various Human Resource positions up to Assistant Manager in the Botswana Public Service
• Demonstrated commitment to working efficiently and effectively
• Championed the use of Government HR systems (Infinium and Oracle) in the Ministry of Transport & Communications
• Appointed Trainer of trainees for the whole Public Service
• Freelanced for a HR consulting company as Project Assistant providing CRM services

• ID Number: 498427402
• Place of Birth: Francistown
• Date of Birth: 01/31/80
• Gender: Female
• Nationality: Motswana
• Marital Status: Married