Xavier Heard
Athens
Summary
Dedicated and versatile professional with 6+ years of U.S. Army experience and recent hands-on healthcare training as a Patient Care Technician. Skilled in patient care, blood collection, and dialysis machine operation, with a strong record of maintaining safety, accuracy, and compliance in clinical settings. Recognized for achieving a 95% certification score, supporting patients with compassion, and collaborating with nurses and technicians to deliver high-quality care. Experienced in managing multi-million-dollar equipment, training teams, and ensuring operational readiness under high-pressure conditions. Brings proven reliability, technical expertise, and a commitment to excellence in both healthcare and operational environments
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Davita Dialysis
Athens
03.2025 - 08.2025
- Drew blood samples, prepared and packaged specimens, and coordinated timely transport to labs.
- Performed proper needle insertion, stick, and disposal techniques, ensuring compliance with OSHA and infection control standards.
- Set up, operated, and monitored dialysis machines, restoring patients’ kidney function by filtering blood safely and effectively.
- Monitored patients’ vital signs and responses during treatment, promptly reporting abnormalities to nursing staff.
- Educated patients on treatment expectations, reinforcing trust and comfort during procedures.
- Maintained accurate patient treatment records and equipment logs to ensure continuity of care.
- Collaborated with nurses and technicians to deliver patient-centered care in a fast-paced clinical environment.
Patriot Launching Station Operator
U.S. Army
Fayetteville
06.2018 - 02.2024
- Operated and maintained advanced Patriot missile systems, ensuring 100% mission readiness across multiple deployments and training exercises.
- Accounted for and safeguarded equipment valued at over $30M, maintaining zero losses or incidents.
- Supervised and trained a 10-member team, enhancing unit efficiency, technical knowledge, and mission preparedness.
- Conducted preventive and corrective maintenance on complex electronic and mechanical systems, reducing downtime and extending equipment life.
- Developed and implemented safety protocols that resulted in zero workplace accidents or equipment failures during tenure.
- Collaborated with cross-functional teams to coordinate logistics, system transport, and setup under time-sensitive conditions.
- Prepared detailed reports and records to support compliance, inspections, and process improvement initiatives.
- Recognized for leadership and reliability, selected to mentor new recruits through technical and tactical training.
- Applied critical thinking and problem-solving skills to resolve system malfunctions under high-pressure environments
Education
PCT Certification For Davita - Patient Care Technician
Davita
03.2025 - 07.2025
Army Combat Lifesavers Course -
Army distributed Leadership course -
Fort Liberty, North CarolinaArmy Basic Leadership Course -
Fort LibertyAIT For Patriot Launching Station Operator -
Fort Sill, OklahomaSkills
- Infection Control & OSHA Compliance
- Patient Vital Signs Monitoring
- Patient Education & Support
- Clinical Documentation & Recordkeeping
- Safety & Risk Management
- Leadership & Team Training
- Communication & Interpersonal Skills
- Adaptability & Reliability
- Critical Thinking & Problem Solving
- Collaboration in Multidisciplinary Teams
- Equipment Maintenance & Troubleshooting
- System Calibration & Process Control
- Emergency Response & Crisis Management
- Blood Collection & Specimen Handling
Timeline
Patient Care Technician
Davita Dialysis
03.2025 - 08.2025
PCT Certification For Davita - Patient Care Technician
Davita
03.2025 - 07.2025
Patriot Launching Station Operator
U.S. Army
06.2018 - 02.2024