Xavier Samuels

Lawrenceville

Summary

Motivated college student seeking a Technical Support Specialist position where I can apply my problem-solving skills, foundational programming knowledge, and interest in IT systems to support users and troubleshoot technical issues.

Education

Associate of Science - Cyber Security

Georgia Piedmont Technical College

Clarkston, GA

07-2026

Skills

Operating Systems: Windows, basic Linux familiarity
Databases: SQL (writing queries, filtering data, basic joins)
Programming Languages: Python (basic scripting, logic, troubleshooting)
Web Technologies: HTML (basic structure and page content)
Networking Concepts: TCP/IP basics, ports and services, troubleshooting connectivity

Tools: Microsoft Office, ticketing systems (familiarity), command-line tools
Strong communication and customer service skills
Problem-solving and analytical thinking
Ability to learn new technologies quickly
Team collaboration and time management

Technical Experience

Student IT Assistant / Lab Support (Academic or Personal Experience)
[College Name or “Academic Projects”]
[Dates]
Assisted with troubleshooting basic hardware, software, and connectivity issues for students and faculty
Used SQL to retrieve and analyze data for class projects, including writing SELECT statements and filtering results
Developed simple Python scripts to automate tasks and solve programming assignments
Created basic web pages using HTML to understand structure, tags, and layout
Supported users by explaining technical concepts in clear, non-technical language
Documented technical issues and solutions for future reference