Xavier Samuels
Lawrenceville
Summary
Motivated college student seeking a Technical Support Specialist position where I can apply my problem-solving skills, foundational programming knowledge, and interest in IT systems to support users and troubleshoot technical issues.
Education
Associate of Science - Cyber Security
- Relevant Coursework: Networking Fundamentals, Database Management Systems, Cybersecurity Basics, Programming Concepts, Web Development
Skills
Operating Systems: Windows
basic Linux familiarity
Databases: SQL (writing queries
filtering data
basic joins)
Programming Languages: Python (basic scripting
logic
troubleshooting)
Web Technologies: HTML (basic structure and page content)
Networking Concepts: TCP/IP basics
ports and services
troubleshooting connectivity
Tools: Microsoft Office
ticketing systems (familiarity)
command-line tools
Strong communication and customer service skills
Problem-solving and analytical thinking
Ability to learn new technologies quickly
Team collaboration and time management
Technical Experience
- Student IT Assistant / Lab Support (Academic or Personal Experience)
- [College Name or “Academic Projects”]
- [Dates]
- Assisted with troubleshooting basic hardware, software, and connectivity issues for students and faculty
- Used SQL to retrieve and analyze data for class projects, including writing SELECT statements and filtering results
- Developed simple Python scripts to automate tasks and solve programming assignments
- Created basic web pages using HTML to understand structure, tags, and layout
- Supported users by explaining technical concepts in clear, non-technical language
- Documented technical issues and solutions for future reference
Availability
Available for part-time or full-time work while completing degree requirements.
Timeline
Georgia Piedmont Technical College
Associate of Science from Cyber Security
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