Xia Thomas
Tucker
Summary
A professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. In addition to being a proactive and reliable multitasker with excellent organization skills, I have the ability to prioritize patient needs. With these skills and experience, I am seeking to join a thriving environment where I can successfully apply my remarkable time management and front desk handling skills.
I have the ability to work effectively unsupervised and quickly master new skills. No matter what the position I always provide a warm, welcoming smile to ensure a positive interaction with guests. And as a responsible and motivated radiography student,
I am determined to bring my work ethic and positivity.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Five Star Tennis
01.2025 - Current
- Making sure to provide a warm and welcoming greeting to guests upon arrival and departure.
- Entering guest liability and private lesson forms.
- Maintained organized and clean front office area.
- Handling memberships and informing new guests about memberships; collecting membership and guest fees throughout shift.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Quickly built rapport with members/guests in order to make their checking in process smooth.
- Assured cash drawers were closed out properly and facility was properly closed.
Registered Behavioral Technician
Action Behavior Centers
08.2024 - 01.2025
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques provided by patients' BCBA effectively.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Promoted a safe environment, ensuring adherence to agency policies and procedures.
- Supported smooth transitions between activities during therapy sessions, minimizing disruptions and maximizing productivity.
- Maintained accurate records, contributing to the overall success of treatment plans.
- Followed HIPPA guidelines and policies.
Front Desk Receptionist
The Weave Luxe Bar
09.2020 - 05.2024
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls.
- Checked clients in efficiently and sent them to their proper hair stylist.
- Managed cash payments after each appointment.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Associate of Applied Science - Diagnostic Medical Imaging - Radiography
College of DuPage
Glen Ellyn, IL05-2026
Skills
- Exceptional customer service
- Ability to quickly learn new work skills
- Listening skills
- Data entry
- Sensitive information handling
- Skilled in Microsoft and Google software
- Calendar management
- Meeting arrangements
Languages
French
Limited Working
Timeline
Front Desk Receptionist
Five Star Tennis
01.2025 - Current
Registered Behavioral Technician
Action Behavior Centers
08.2024 - 01.2025
Front Desk Receptionist
The Weave Luxe Bar
09.2020 - 05.2024
Associate of Applied Science - Diagnostic Medical Imaging - Radiography
College of DuPage
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