Yaa Adubea Asare
Accra
Summary
As a young and determined lady, I believe that everyone has the ability needed to succeed in life. Being part of groups has brought out the importance of team work as ideas are shared, discussed thoroughly to bring out the best. In like manner, I can learn new skills quickly and use them effectively for the benefit of all. My fast learning ability and strong communication skills drive success in fast-paced environments. Always ready to step in and positively impact student learning or teacher wellbeing with timely support.
Overview
11
11
years of professional experience
Work History
Member of Parliament's Assistant
Parliament Of Ghana
04.2021 - Current
- Greeted guests in with friendliness and professionalism especially constituents and other politicians.
- Answered and manged incoming and outgoing calls while recording accurate messages for the Member of Parliament.
- Performed secretarial duties such as writing letters and making travel arrangement.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Undertook administrative duties such as filing and updating databases.
- Drafted parliamentary questions to be asked on the floor.
- Drafted statements to be presented on the floor.
- Responded to enquiries and arranged meetings for constituents and party officials.
Customer Service Representative
MultiChoice Ghana Limited
09.2020 - 03.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Created new accounts and updated account information to maintain customer records.
Assistant Examiner (Physical Geography - WASSCE)
West African Examinations Council
06.2017 - 07.2019
- Assisted senior examiners in the marking of Physical Geography scripts where there are large number of Senior High School candidates once every year for a period of one month.
- Examined students based on the West African Senior School Certificate Examination (WASSCE) grading system.
- Reduced errors in examinations by diligently reviewing documents and providing feedback to improve future assessments.
- Consistently met deadlines for completing examinations, demonstrating commitment to timeliness and professionalism in all tasks performed.
Geography Teacher
Association International School
01.2018 - 06.2018
- Maintained record of student academic progress for development of report cards and monitoring of academic progress over time.
- Increased student understanding of geographical concepts by incorporating hands-on activities and real-world examples in teaching.
- Met departmental and program deadlines according to institutional reporting requirements.
- Organized and prepared materials for daily instruction.
- Fostered a positive relationship between parents and the school through regular communication about student progress via email updates and parent-teacher conferences.
- Enhanced students' presentation abilities by coaching them on public speaking techniques during class presentations.
Undergraduate Teaching Assistant
KNUST (Department Of Geography Rural Development)
08.2015 - 07.2016
- Assisted with obtaining and distributing course materials to maintain positive learning environment.
- Monitored class participation by taking attendance
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Assisted in proctoring examinations.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Intern
Environmental Protection Agency (Natural Resource)
05.2014 - 07.2014
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
Intern
Ghana Geological Survey Authority
05.2013 - 07.2013
- Greeted guests in with friendliness and professionalism.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
Education
MBA - Project Management
Ghana Institute of Management & Public Admin.
Accra, Ghana06.2020
Bachelor of Arts - Geography And Rural Development
Kwame Nkrumah University of Science & Technology
Accra, Ghana06.2015
No Degree - Microsoft Office User Specialist Certificate
BITA Computer Science Institute
Accra08.2011
High School Diploma -
Apam Senior High School
Apam06.2011
Skills
- Fast Learner
- Computer Skills
- Team Collaboration
- Administrative Support
- Basic Mathematics
INTERESTS/HOBBIES
- Learn new languages like French.
- Visit historic and geographic sites such as Nzulezu Stilt settlement.
- Watch documentaries of how human activities affect the environment.
- Help young people understand difficult concepts in Geography
- Socialize with other people whiles watching soccer game, movie, etc.
REFERENCES
- Prof. Dr. Dr. Daniel Buor
Senior Lecturer and Former Vice Chancellor of Valley View University
Department of Geography and Rural Development
Kwame Nkrumah University of Science and Technology
(+233)24 950 4919/27 718 6835
drdrbuor@gmail.com
- Prof. David Forkuor
Senior Lecturer
Department of Geography and Rural Development
Kwame Nkrumah University of Science and Technology
(+233)26 511 1206/50 134 7248
bomsonsempaa@yahoo.com
Timeline
Member of Parliament's Assistant
Parliament Of Ghana
04.2021 - Current
Customer Service Representative
MultiChoice Ghana Limited
09.2020 - 03.2021
Geography Teacher
Association International School
01.2018 - 06.2018
Assistant Examiner (Physical Geography - WASSCE)
West African Examinations Council
06.2017 - 07.2019
Undergraduate Teaching Assistant
KNUST (Department Of Geography Rural Development)
08.2015 - 07.2016
Intern
Environmental Protection Agency (Natural Resource)
05.2014 - 07.2014
Intern
Ghana Geological Survey Authority
05.2013 - 07.2013
MBA - Project Management
Ghana Institute of Management & Public Admin.
Bachelor of Arts - Geography And Rural Development
Kwame Nkrumah University of Science & Technology
No Degree - Microsoft Office User Specialist Certificate
BITA Computer Science Institute
High School Diploma -
Apam Senior High School
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