Yamini Pulusu

• Serve as part of the Center of Excellence, a cross-functional team deployed to assist and stabilize high-priority or at-risk projects.
• Function as a “fire-fighter” consultant, quickly diagnosing project challenges, optimizing workflows, and advising teams on best practices.
• Manage key client accounts, balancing technical solution design, project delivery, and stakeholder relationships.
• Oversee project timelines, deliverables, and resource coordination, serving as both project manager and solution lead.
• Provide strategic guidance on complex warehouse management configurations, integrations, and process improvements.
• Drive knowledge sharing and standardization across teams to elevate implementation quality and delivery consistency.
• Recognized as a jack-of-all-trades consultant capable of handling solution design, configuration, project management, and client advocacy.

• Led end-to-end implementation projects, from requirements gathering and design documentation through testing, deployment, and hypercare.
• Facilitated client design sessions and configuration workshops, translating operational needs into system design and functional setups.
• Acted as the primary client contact and subject matter expert (SME) for warehouse management functionality, integrations, and workflows.
• Upgraded clients from older WMS systems such as WMi to MAWM seamlessly.
• Managed configuration ownership across modules, ensuring traceability, accuracy, and adherence to business goals.
• Advocated for client needs during cross-functional solution design and change management discussions.
• Supported and led multiple go-lives, proactively identifying risks and ensuring stability during post-launch operations.
• Mentored junior consultants on testing, configuration, and client communication best practices.

• Supported multiple client implementations of the Manhattan Active Warehouse Management (MAWM) product from testing through go-live.
• Configured system parameters based on business and operational requirements to ensure alignment with client workflows.
• Conducted thorough functional testing of modifications (mods) and integrations to validate accuracy and performance.
• Triaged and resolved system and configuration issues, coordinating between product teams and client stakeholders.
• Participated in multiple go-lives, ensuring smooth cutovers and minimal production disruptions.
• Collaborated across project teams to meet delivery timelines and maintain high quality in testing and client deliverables.

• Spearheaded discussions with educational department’s SMEs to break down business processes into specific steps via BPMN

• Influenced the department’s decision to provide budget to improve current process by integrating new technology to increase efficiencies

• Streamlined the department’s current processes by devising models of the “As-Is” processes and diagnosing where waste can be eliminated in the “To-Be” processes

• Reviewed daily operational workflows to enhance team productivity and efficiency in the consumer operations department.
• Assisted in analyzing process data to identify areas for improvement and optimize resource allocation.
• Developed training materials for new interns, promoting knowledge sharing and best practices within the team.
• Collaborated with cross-functional teams to streamline communication and project execution across departments.