Yaneira Mahecha

• Working as a PCT is taking care of patients and caring to their needs. Especially on float days where we see about 30-40 patients a day. Especially when I would float and help throughout the whole floor.
• Worked effectively in team environments to make the workplace more productive.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Managed inventory and supplies to ensure materials were available when needed.
• Maintained updated knowledge through continuing education and advanced training.
• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Operated equipment and machinery according to safety guidelines.

Working at this job site was provided by a family friend. I would work there some summers. This would be a nice way for me to ease into a job. It wouldn’t be a consistent job, but only when I was needed. Especially on market days, when we would set a tent and sell within other businesses. It definitely gave me skills to multitask and attend to different and quick needs of others.

• Assisted other wait staff members in times of heavy customer traffic.
• Participated in team meetings to discuss new menu items or changes in policy.
• Checked back with customers throughout meal service to ensure satisfaction.
• Adhered to all health codes set forth by local authorities regarding food preparation and storage.
• Took orders for food and drinks and delivered them to guests.
• Greeted customers and provided menus.
• Replenished beverages when necessary.
• Maintained a clean work station by restocking supplies, wiping down counters.