Healthcare professional with 8+ years of experience in diagnosing and treating wide range of medical conditions. Known for strong focus on team collaboration and achieving optimal patient outcomes, consistently adapting to evolving needs of healthcare environment. Skilled in patient assessment, medical diagnostics, and clinical decision-making, with reputation for reliability and flexibility.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Physician Office Float
Piedmont Physicians Medical Oncology Kennesaw
06.2023 - Current
Conducted 20+ preliminary evaluations per day, including measuring weight temperature, blood pressure and documented results with accuracy
Performing office procedures and testing’s such as EKGs, phlebotomy, specimen collection, immunizations, and administering medications
Preparing and maintaining examination/treatment rooms, including inventory of supplies and equipment
Answering telephone calls/messages and in-basket requests to refill prescription drug medications and report test results in accordance with provider instructions; responding accordingly to other requests under a physician or other licensed provider's guidance
Phlebotomy Responsible for registering, receiving and processing samples for laboratory testing
Inspecting specimens, received in the laboratory system and delivering to the appropriate area in a timely and accurate manner
Communicating accurate instructions, information and overall assistance to patients
Performing blood collection in a manner consistent with established laboratory policies and procedures
Front Office Check in patients by verifying and/or updating demographic, insurance, and registration information in accordance with established policies and procedures; facilitate the scheduling, canceling, and rescheduling of patient appointments and communicate changes to staff as needed
Coordinate with back office staff to ensure for the timely and efficient flow of patients to the providers; reviews and edits patient bills generated by providers through the electronic medical record and/or enters charges and payments from fee tickets; coordinates referrals and/or hospital admission arrangements as directed; demonstrates basic knowledge of managed care plans, CPT, and ICD-9 coding
Cash Management: Checks out patients at the time of service and collects appropriate payment, including any past due balances owed, in accordance with patient’s medical plan coverage and provides receipt for services; maintains balances and reconciles a cash drawer and records daily receipts at the
Coordinated patient referrals with specialists for optimal continuity of care throughout treatment process.
Enhanced clinic efficiency by streamlining processes and implementing electronic health record systems.
Medical Assistant/Phlebotomy
Piedmont Physicians at Towne Lake
11.2020 - 06.2023
Conduct 20+ preliminary evaluations per day, including measuring weight temperature, blood pressure and documented results with accuracy
Performing office procedures and testing’s such as EKGs, phlebotomy, specimen collection, immunizations, and administering medications
Preparing and maintaining examination/treatment rooms, including inventory of supplies and equipment
Answering telephone calls/messages and in-basket requests to refill prescription drug medications and report test results in accordance with provider instructions; responding accordingly to other requests under a physician or other licensed provider's guidance
Phlebotomy Responsible for registering, receiving and processing samples for laboratory testing
Inspecting specimens, received in the laboratory system and delivering to the appropriate area in a timely and accurate manner
Communicating accurate instructions, information and overall assistance to patients
Performing blood collection in a manner consistent with established laboratory policies and procedures
Lab Supp Serv Specialist
WellStar Kennestone Hospital
01.2019 - 11.2020
Performs technical and non-technical duties within the Laboratory services areas on the Hospital campus
Maintains the stock of commonly used supplies, performing routine inspections of supply levels to ensure adequate availability
HIS/LIS data entry, troubleshooting and laboratory technical support functions
Customer Service for all patients and health care providers
Specimens receipt and processing including preparing specimens for transport to reference labs, microbiology processing, loading samples on lab automation and prepare samples for the technical staff
Processes all emergency orders (STAT) within the required time frame
Phlebotomy procedures including all types of specimen collection techniques
Medical Assistant/Phlebotomy
Elite Surgical PC FAA and Immigration Exams
08.2017 - 11.2020
Maintaining confidentiality
Scheduling appointments
Answering telephones
Customer Service
Handling correspondence, Microsoft Excel, Microsoft Word
Spanish translator
Receiving and Interviewing patients
Preparing patient for exams and explaining procedures to patients
Performing accurate assessment of Vital Signs
Prepared patients’ rooms prior their arrival
Appropriate in office lab (i.e.: Urine Analysis, Glucose and Hemoglobin Capillary Sticks)
Drawing blood
Performing EKGs
Administering medications and injections according to physician specifications
Assist in office surgeries
Provide care for patients before and after surgeries
Pilots and Immigrations physical and completion forms
Following infection control and safety guidelines
Sterilizing and setting up instruments
Provided necessary supplies, support and assistance to medical staff
Kept facility stocked with necessary supplies equipment and instruments
Medical Assistant/Phlebotomy
The Wellness Center MD
08.2016 - 08.2017
Observed and documented patient status and reported patient complaints to the case manager
Read and recorder temperature, pulse and respiration (Vital Sings)
Spanish translator
Drawing blood
Appropriate in office lab (Glucose and Hemoglobin capillary sticks, Urine analysis)
Assist with PAP Smears
Administering medications according to physician specifications
Administering injections
Applying dressings
Receiving and preparing patients for exams
Explaining procedures to patients
Arranging prescriptions refills
Conveying information supplied by doctors to patients
Performing EKGs
Preparing rooms for examinations of patients
Following infection control and safety guidelines
Maintaining quality control standards
Relaying patients’ questions to health professional
Securing blood and urine samples
Immigrations physical and completion forms
Maintaining confidentiality
Scheduling appointments
Answering telephones
Customer Service
Education
Associate of Science - ASN
Chattahoochee Technical College
Marietta, GA
05-2026
Skills
Medical history taking
Clinical judgment
Physical examinations
Teaching and mentoring
Phlebotomy (Adults & Pediatrics)
Epic/EMR
EKG's
Patient Chart Management
Knowledge of ICD-10-CM and HIPPA & OSHA
Administer Vaccinations & Medications
Bilingual (Spanish)
Certification
Medica Assistant Certificate - National Healthcare Association (NHA) 2020
Phlebotomy Technician / Medical Assistant Certificate - National Phlebotomy Continuing Education (NPCE)-Washington, D.C. 2017
Patient Care Technician / First Aid Certification - Interamerican Technical Institute Miami, Fl 2008
Accounting Certificate - Cuba 2008
Timeline
Physician Office Float
Piedmont Physicians Medical Oncology Kennesaw
06.2023 - Current
Medical Assistant/Phlebotomy
Piedmont Physicians at Towne Lake
11.2020 - 06.2023
Lab Supp Serv Specialist
WellStar Kennestone Hospital
01.2019 - 11.2020
Medical Assistant/Phlebotomy
Elite Surgical PC FAA and Immigration Exams
08.2017 - 11.2020
Medical Assistant/Phlebotomy
The Wellness Center MD
08.2016 - 08.2017
Medica Assistant Certificate - National Healthcare Association (NHA) 2020
Phlebotomy Technician / Medical Assistant Certificate - National Phlebotomy Continuing Education (NPCE)-Washington, D.C. 2017
Patient Care Technician / First Aid Certification - Interamerican Technical Institute Miami, Fl 2008
Accounting Certificate - Cuba 2008
Associate of Science - ASN
Chattahoochee Technical College
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