Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Yang Yonzon

Atlanta,GA

Summary

Experienced hospitality professional with 10 years of expertise in customer service and beverage offerings. Skilled in hosting, serving, and creating a variety of high-quality beverages, including signature cocktails and artisan coffee. Proficient at providing personalized service in fast-paced, high-volume environments, ensuring memorable guest experiences through attention to detail and product knowledge. Dedicated to cultivating a welcoming atmosphere that leaves a lasting impression on all guests.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bartender

Father Knows Best
07.2022 - 04.2025
  • Company Overview: Cozy local coffee shop/cocktail lounge
  • Prepared and served a variety of beverages, ensuring high-quality standards and customer satisfaction.
  • Crafting high-quality cocktails and alcoholic beverages
  • Restocking bar supplies to ensure smooth operations
  • Keeping the bar area and equipment clean and well-maintained
  • Processing payments efficiently using approved payment methods
  • Evaluating guest needs and preferences to provide tailored recommendations
  • Upholding a positive attitude and collaborating effectively under pressure with team members
  • Completing assigned side work before, during, and after each shift
  • Demonstrating teamwork by actively supporting colleagues whenever possible

Bartender

Steel Mill
02.2021 - 06.2022
  • Company Overview: Casual Caribbean Bar/Lounge
  • Preparing Steel Mill signature drinks according to company recipes and customization standards
  • Adhering to portion control and maintaining consistency in drink quality
  • Delivering exceptional customer service in a fast-paced environment
  • Engaging with customers and creating a safe and comfortable environment
  • Managed bar inventory, tracking supplies and ordering as needed to maintain optimal stock levels.
  • Anticipating customer needs and offering personalized recommendations
  • Maintaining cleanliness of bar and back-of-house areas according to company standards
  • Restocking products such as syrups, liquors, wines, beer taps and merchandise
  • Opening or closing the store, including cash drawer balancing and cleaning tasks

Bartender

Smoke Jazz Club
08.2020 - 01.2022
  • Company Overview: Upscale Jazz Supperclub
  • Created classic cocktails and ensured a fine dining experience for guests
  • Ensured the bar area is clean and inviting, adjusting lighting and music to create a pleasant atmosphere
  • Promptly, providing information about the menu, specials, and promotions
  • Monitor and observe guests' dining experiences to ensure satisfaction with the food and drink service, responding promptly and courteously to any requests
  • Heavily detail oriented and paying attention to regulars and business officials and jazz artists.

Server

Krog Street Market (Fred's & Yalla!)
05.2018 - 02.2020
  • Company Overview: Famous Food Hall located in Heart of Atlanta
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in menu knowledge, providing accurate recommendations and detailed descriptions of dishes.
  • Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
  • Handled cash and credit transactions efficiently, maintaining accuracy in billing processes.
  • Trained new team members on operational procedures and customer service standards.
  • Adapted quickly to high-pressure situations during peak hours, ensuring smooth service flow.

Server

Rumi's Kitchen
06.2016 - 01.2018
  • Company Overview: Famous casual fine dining Persian Restaurant
  • Interact warmly with guests, offering menu guidance, taking orders, and providing recommendations to enhance their dining experience; This includes educating patrons about Persian cuisine and beverage pairings
  • Accurately input orders into the point-of-sale system, coordinate with kitchen staff for timely food preparation, and ensure prompt delivery of orders to guests
  • Ensure the bar and dining areas are clean, organized, and well-stocked, adhering to health and safety standards
  • Work cohesively with fellow servers, bartenders, and kitchen staff to maintain a seamless workflow, especially during peak hours, contributing to a positive and efficient work environment

Server

Chili's Bar and Grill
08.2014 - 05.2016
  • Company Overview: Fast casual family restaurant
  • Provided amazing customer service and engaged with patrons
  • Greeted customers, make recommendations, and engage in conversation to create a welcoming and friendly atmosphere.
  • Consistently received positive feedback from customers regarding attentiveness and service quality.
  • Managed table settings and maintained cleanliness to enhance overall restaurant ambiance.
  • Served food and beverages promptly with focused attention to customer needs.
  • Manages cash and credit transactions: Handle payments, operate point-of-sale systems, and make change when necessary

Education

Bachelor of Arts - Communications

Kennesaw State University

Skills

  • Mixology
  • Experience
  • Team Player
  • POS Systems
  • Serving experience
  • Cocktail Creative
  • Server experience
  • Outgoing personality
  • Attention to Detail
  • Menu Knowledge
  • Communication
  • Wine Service
  • Heavy Weight Lifting

Certification

New York Food and Beverage Handler's Permit

LANGUAGES

Nepali
Hindi

Timeline

Bartender

Father Knows Best
07.2022 - 04.2025

Bartender

Steel Mill
02.2021 - 06.2022

Bartender

Smoke Jazz Club
08.2020 - 01.2022

Server

Krog Street Market (Fred's & Yalla!)
05.2018 - 02.2020

Server

Rumi's Kitchen
06.2016 - 01.2018

Server

Chili's Bar and Grill
08.2014 - 05.2016

Bachelor of Arts - Communications

Kennesaw State University

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