Yanina Rizo
Lawrenceville,GA
Summary
Detail-oriented Title Processing Clerk with expertise in document verification and customer service. Proven ability to resolve title discrepancies promptly while managing multiple inquiries. Committed to ensuring compliance and efficient processing of vehicle registrations.
Overview
5
5
years of professional experience
Work History
Tag and Title Clerk
Lara Luxury Trucks
02.2024 - Current
- Processed vehicle registration applications accurately and efficiently.
- Coordinated title transfers and ensured compliance with state regulations.
- Managed customer inquiries regarding title and registration processes.
- Utilized dealership software to maintain organized records of transactions.
- Assisted in resolving discrepancies related to vehicle titles promptly.
- Provided support during peak periods, ensuring timely service delivery.
- Communicated with customers to resolve common title issues.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents. Contacted [Georgia] Motor Vehicle Department to determine status of pending titles.
Manager
Los Plebes Auto Sales
09.2020 - 07.2023
- Oversaw daily operations, ensuring optimal workflow and customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge.
- Implemented inventory management systems to enhance accuracy and efficiency.
- Analyzed sales data to identify trends and improve marketing strategies.
- Collaborated with marketing teams to align promotional efforts with sales objectives.
- Utilized CRM systems to track sales activities, manage leads, and report outcomes effectively.
- Increased sales revenue by developing and implementing effective sales strategies.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Managed finance operations to optimize loan processing and approval times.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
Skills
- Title processing
- Filing systems
- Document verification
- Deadline management
- Customer service
- Money handling
- Data entry
- Notary public
- DLR & DLR 50
- EXCEL
- WORD
- GRATIS
- TITLE TEC
- DEALER DMV
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tag and Title Clerk
Lara Luxury Trucks
02.2024 - Current
Manager
Los Plebes Auto Sales
09.2020 - 07.2023