Yanis Knarian
Nashville
Summary
Dynamic operations manager with a proven track record at Clean Pressure Washing LLC, enhancing service delivery and customer satisfaction. Skilled in business planning and documentation, I fostered strong client relationships, leading to increased repeat business. Adept at hiring and training staff, I implemented efficient processes that improved operational effectiveness.
Overview
19
19
years of professional experience
Work History
Owner/Operator
Clean Pressure Washing LLC
01.2014 - 10.2025
- Managed daily operations to ensure high-quality service delivery in all projects.
- Trained and mentored staff on best practices for equipment handling and safety protocols.
- Analyzed customer feedback to refine service offerings and improve overall operational effectiveness.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Implemented efficient scheduling systems to optimize workforce allocation and client satisfaction.
- Developed marketing strategies to increase customer base and enhance brand visibility in local market.
- Accurately input customer data into company systems to optimize job tracking and enhance operational efficiency.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Established strong client relationships, resulting in repeat business and positive referrals.
Owner
YK Wireless
01.2011 - 01.2013
- Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
- Managed daily business operations, ensuring efficient workflow and quality control standards.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve product availability.
- Trained and mentored staff on best practices for customer engagement and sales techniques.
- Analyzed market trends to identify new business opportunities and drive revenue growth.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Manager
New and Used Tire Outlet
02.2007 - 01.2011
- Oversaw daily operations of ensuring high-quality customer service and efficient workflow.
- Managed inventory, optimizing stock levels to reduce costs and meet customer demand.
- Supervised technicians, promoting a team-focused, safety-first work environment.
- Implemented marketing strategies and promotions to increase customer retention, and attract new business.
- Improved operational efficiency through updated scheduling, invoicing, and inventory management systems.
Education
High School Diploma -
Monarch High School
Coconut Creek, FL06-2008
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Timeline
Owner/Operator
Clean Pressure Washing LLC
01.2014 - 10.2025
Owner
YK Wireless
01.2011 - 01.2013
Manager
New and Used Tire Outlet
02.2007 - 01.2011
High School Diploma -
Monarch High School