Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Yannique Wedderburn

Villa Rica

Summary

Results-driven leader with expertise in tenant relations, financial budgeting, and compliance. Proven ability to enhance resident satisfaction and optimize property performance through effective communication and strategic decision-making. Well known for my approachable leadership style, high attention to detail, and ability to keep people and processes running at their best

Overview

18
18
years of professional experience

Work History

Site Manager

AM Properties
Atlanta, GA
06.2022 - Current
  • Supervised daily site operations to ensure compliance with safety regulations and company policies.
  • Manage project schedules, coordinating with subcontractors to meet deadlines and quality standards.
  • Conducted regular site inspections, identifying issues and implementing corrective actions promptly.
  • Trained new staff on operational procedures and safety protocols to enhance team performance.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.

Property Manager

Greystar
Atlanta, GA
10.2015 - 06.2022
  • Managed tenant relations, resolving issues and enhancing resident satisfaction.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Conducted regular property inspections, identifying areas for improvement and maintenance needs.
  • Led budgeting processes, monitoring expenses to ensure financial performance targets were met.
  • Analyzed market trends to inform pricing strategies and increase occupancy rates.
  • Developed and implemented marketing strategies to attract new residents.
  • Maintained high occupancy rates
  • Coordinated maintenance schedules, optimizing service delivery and response times.

Lead Skip Specialist

CarMax Auto Finance
Kennesaw, GA
01.2008 - 10.2015
  • Highest collection rate, increasing company revenue.
  • Developed training materials for new team members, improving onboarding efficiency and knowledge transfer.
  • Collaborated with cross-functional teams to resolve customer inquiries, ensuring consistent communication and satisfaction.
  • Analyzed financial records and public databases to gather information on subjects.
  • Trained staff on best practices for data management and account retrieval.
  • Led team meetings to discuss challenges, share insights, and improve outcomes.
  • Led initiatives to optimize workflow processes, resulting in increased accuracy in loan documentation handling.

Education

Bachelor of Science -

Kennesaw State University
05-2012

High School Diploma -

McEachern High School
Powder Springs, GA
05-2006

Skills

  • Property management
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Tenant relations
  • Fair housing mandates
  • Multi-family property management
  • Financial budgeting and reporting
  • Leasing and sales
  • Valid GA driver's license
  • Software utilization: YARDI, OneSite, CRM
  • Decision-making

Accomplishments

  • Improve rent collection rate by 96%.
  • Renewal rate of 70% and higher
  • Used Microsoft Excel to develop inventory tracking during renovations.

Languages

English
Native or Bilingual

Timeline

Site Manager

AM Properties
06.2022 - Current

Property Manager

Greystar
10.2015 - 06.2022

Lead Skip Specialist

CarMax Auto Finance
01.2008 - 10.2015

Bachelor of Science -

Kennesaw State University

High School Diploma -

McEachern High School
Yannique Wedderburn