Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yasmine Causey

Atlanta

Summary

Experienced educator dedicated to motivating and supporting students in early childhood settings. Proficient in creating engaging learning environments that promote curiosity and development. Committed to upholding high standards of engagement and achievement for young learners. Seeking a chance to further impact students\' educational paths.

Overview

10
10
years of professional experience
1
1
Certification

Work History

All School Supports

Primrose Schools
02.2025 - Current
  • Is responsible for the overall supervision and daily class functions of a group of children.
  • Observes all rules and regulations at Primrose School of/at (school name) and the local, state or national regulatory agencies pertaining to the health, safety and care of children.
  • Implements the approved lesson plans and daily classroom schedule in accordance with the Primrose Balanced Learning® curriculum and programming.
  • Maintains an attractive, well-kept classroom that encourages children to create, explore and make decisions with confidence.
  • Provides verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior.
  • Accepts responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds.
  • Maintains overall professional personal appearance adhering to the guidelines offered in the Primrose School of/at (school name) Employee Handbook
  • Assists in other capacities that Director, or designee, determines is necessary.

Pre-K Teacher

Kids Care
08.2024 - 01.2025
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
  • Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Participated in ongoing professional learning opportunities to remain current on best practices in early childhood education.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Evaluated student progress through formative and summative assessments, utilizing data-driven methods to inform instructional decisions.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Improved student literacy skills by incorporating daily read-alouds, guided reading groups, and independent reading time.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Developed and implemented behavior management systems to maintain a structured and productive learning environment.
  • Enhanced classroom environment by creating visually appealing bulletin boards and displays, promoting a positive learning atmosphere.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Assisted and supervised Number children through entire school day.
  • Allowed for ample outdoor discovery time in schedule each day.

Non-Instructional Aide

Atlanta Public Schools
07.2023 - 08.2024
  • Provide assistance to areas within the school building including but not limited to the office, hallways, and restrooms.
  • Provide presence and coverage in the cafeteria by assisting and monitoring students during lunch period; assist with cleaning the eating areas, such as wiping down tables, at the end of lunch period; non-instructional computer assistance; clinical aide assistance and personal care services.
  • Provide supervision when students are outside at recess and inside during indoor recess by organizing activities and providing assistance when playing games; maintaining discipline and monitor student behavior.
  • Assist with supervising students before the school day begins and at dismissal to ensure transportation at the end of the day.
  • Provide coverage to the detention area and hallways as needed.
  • During fire drills or other emergency evacuation of the school, the aide assists in ensuring a safe and orderly exiting of the building.
  • The Building Aide can assist in the classroom at the direction of the teacher or administrator, when requested.
  • Performs other duties as assigned by appropriate administrator.
  • Required to attend scheduled shift during regular business hours as mandated.

Preschool Teacher

SHELTERING ARMS
08.2022 - 07.2023
  • Assist lead teachers in planning, developing and implementing age appropriate curriculum.
  • Provide support to lead teachers in devising and imparting lesson plans daily.
  • Set up interest centers and prepare instructional material such as flash cards and cutouts.
  • Supervise students within the classroom and during recreational activities.
  • Provide an environment of comfort and security for young students by indulging in nurturing behavior.
  • Distribute and collect workbooks and worksheets and assist students in their assignments.
  • Guide independent study and handle remedial work activities.
  • Assist students during lunchtime, toileting and washing activities.
  • Enforce cleanup activities after lunchtime by modeling appropriate behavior.
  • Observe students for changes in behavior and report findings to lead teacher.
  • Assist lead teacher in evaluating students and writing down asses Supervise students within the classroom

Warehouse Worker

Walmart
11.2021 - 01.2023
  • Processed delivery reports and inventory
  • Manually inspected items
  • Took orders and packed items for customer deliveries
  • Trained 6 new hires

Customer Service Representative

Wipro
09.2020 - 01.2021
  • Advocate for the member and/or caller by making the interaction hassle-free. Some examples would include contacting providers, pharmacies, or ancillary providers.
  • Compassionately own problem through to resolution on behalf of the member in real time or through comprehensive and timely follow-up with the member.
  • Effectively ensures members are connected to appropriate specialists and/or enrolled in the correct programs, based on member’s needs and eligibility.
  • Demonstrate knowledge of applicable health care terminology (e.g., medical, dental, behavioral, vision)
  • Demonstrate knowledge of applicable products/services (e.g., benefit plans, disability, OTC, HRA,)
  • Ensure compliance with applicable legal/regulatory requirements (e.g., HIPAA, state/regional requirements)
  • Maintain knowledge of information/process changes due to healthcare reform by referring to applicable company resources (e.g., dependent age, removal of lifetime limits, free preventive care services, Loss of Medicaid)
  • Demonstrate knowledge of established workflows and support processes (e.g., available resources, Medicaid state specifics)
  • Identify inaccurate/inconsistent information found in systems/tools and communicate to appropriate resources
  • Communicate common problems/questions presented by callers to appropriate Subjects Matter Experts to drive continuous improvement
  • Educate callers on self-service resources available to them and on their responsibilities regarding their health care coverage
  • Refer members/callers to other resources applicable to their questions/issues where appropriate (e.g., pharmacists, prior authorizations, billing department, transportation, etc.)
  • Compassionately respond and resolve member service inquiries related to:
  • Medical benefits, eligibility, and claims
  • Terminology and plan design
  • Billing inquiries
  • Pharmacy benefits, eligibility and claims
  • Correspondence requests
  • Accurately capture member grievances and file determination requests
  • Compassionately educate members about the fundamentals of health care benefits including:
  • Managing health and well being
  • Offer Next Best Actions on account and follow up appropriately
  • Assist members in appointment scheduling to proactively address gaps in care
  • Provider education and choosing a quality care provider
  • Maximizing the value of their health plan benefits
  • Pre-authorization and pre-determination requests and status
  • Research complex issues across multiple applications and work with support resources to resolve customer issues

Call Center Representative

VXI Global Solutions
04.2020 - 07.2020
  • General Duties & Responsibilities
  • Provides customer support by phone, consumers. Serves as a primary contact for inbound customer issues.
  • Processes a high volume of consumer inquiries and services and resolves a targeted percentage of those inquiries.
  • Troubleshoots customer problems identifies the root cause of the problem and uses tool and resources appropriately to determine how to resolve customer problems.
  • When unable to resolve problems in a reasonable amount of time, will escalate to the appropriate resource.
  • Tracks and documents inbound support requests and ensure proper notation of customer problems or issues.
  • Meets standards of job, such as quality standards, adherence to schedule and average handle time.
  • May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer.
  • Other related duties assigned as needed.

Pre- K Assistant Teacher

Early Achievers Preschool Academy
01.2019 - 01.2019
  • Assist lead teachers in planning, developing and implementing age appropriate curriculum.
  • Provide support to lead teachers in devising and imparting lesson plans daily.
  • Set up interest centers and prepare instructional material such as flash cards and cutouts.
  • Supervise students within the classroom and during recreational activities.
  • Provide an environment of comfort and security for young students by indulging in nurturing behavior.
  • Distribute and collect workbooks and worksheets and assist students in their assignments.
  • Guide independent study and handle remedial work activities.
  • Assist students during lunchtime, toileting and washing activities.
  • Enforce cleanup activities after lunchtime by modeling appropriate behavior.
  • Observe students for changes in behavior and report findings to lead teacher.
  • Assist lead teacher in evaluating students and writing down asses Supervise students within the classroom

Receiving Associate

Burlington
01.2019 - 01.2019
  • Receive freight and convey shipments from the shipping/receiving platform to backroom
  • Process, ticket, store, move, and display merchandise
  • Stock, organize and present new merchandise on the sales floor
  • Perform other tasks as assigned by manager from time-to-time

Pre- K Assistant Teacher

Gate City Day Nursery Association
01.2017 - 01.2019
  • Assist lead teachers in planning, developing and implementing age appropriate curriculum.
  • Provide support to lead teachers in devising and imparting lesson plans on a daily basis.
  • Set up interest centers and prepare instructional material such as flash cards and cutouts.
  • Supervise students within the classroom and during recreational activities.
  • Provide an environment of comfort and security for young students by indulging in nurturing behavior.
  • Distribute and collect workbooks and worksheets and assist students in their assignments.
  • Guide independent study and handle remedial work activities.
  • Assist students during lunchtime, toileting and washing activities.
  • Enforce cleanup activities after lunchtime by modeling appropriate behavior.
  • Observe students for changes in behavior and report findings to lead teacher.
  • Assist lead teacher in evaluating students and writing down asses Supervise students within the classroom and during recreational activities.

Administrative Assistant

Gate City Day Nursery Association
01.2017 - 01.2019
  • Help manage day to day activities during the day.
  • Work actively with teachers to maintain high curriculum standards.
  • Maintain a friendly and positive rapport with parents
  • Help enroll students in different programs
  • Help create instructional resources for use in the classroom.
  • Help file and maintain students and staff information.
  • Help distribute important information to parents and visitors
  • Answer phone calls and greet visitors daily.

Substitute Teacher

Teachers R Us
01.2016 - 01.2017
  • Oversee students during outside and inside activities.
  • Follow procedures and achieve lesson goals
  • Adhere to the curriculum and lesson plans assigned by regular teacher
  • Take attendance and document daily notes
  • Compile a report for the teacher when he/she returns
  • Ensure classroom and work is kept clean and orderly.
  • Work with the teacher to monitor the class schedule
  • Attend all training classes and faculty meetings
  • Assist with small group activities and special projects
  • Assist teacher with lesson preparations by getting materials ready and setting up equipment
  • Collaborate with teacher to recognize issues students are having and recommend solutions.

Web Designer

MACEO KIDS
01.2015 - 01.2016
  • Work with agency to create a webpage for the organization
  • Maintain site appearance by downloading pictures and information
  • Update job knowledge and collect for display
  • Attend meetings and help come up with images and site contents

Education

TCC - Early Childhood Education

Atlanta Area Tech
Atlanta, GA
05.2025

High school or equivalent - undefined

D.M. Therrell High School
Atlanta, GA
05.2016

Skills

  • Shipping & Receiving (Less than 1 year)
  • Warehouse Experience (Less than 1 year)
  • Curriculum Development (6 years)
  • Writing Skills (6 years)
  • Classroom Management (6 years)
  • Administrative Assistant (4 years)
  • Mentoring (2 years)
  • Teaching (7 years)
  • Insurance Verification
  • Web Design
  • Public Speaking
  • HIPAA
  • Research
  • Presentation Skills

Certification

  • CPR Certification
  • First Aid Certification

Timeline

All School Supports

Primrose Schools
02.2025 - Current

Pre-K Teacher

Kids Care
08.2024 - 01.2025

Non-Instructional Aide

Atlanta Public Schools
07.2023 - 08.2024

Preschool Teacher

SHELTERING ARMS
08.2022 - 07.2023

Warehouse Worker

Walmart
11.2021 - 01.2023

Customer Service Representative

Wipro
09.2020 - 01.2021

Call Center Representative

VXI Global Solutions
04.2020 - 07.2020

Pre- K Assistant Teacher

Early Achievers Preschool Academy
01.2019 - 01.2019

Receiving Associate

Burlington
01.2019 - 01.2019

Pre- K Assistant Teacher

Gate City Day Nursery Association
01.2017 - 01.2019

Administrative Assistant

Gate City Day Nursery Association
01.2017 - 01.2019

Substitute Teacher

Teachers R Us
01.2016 - 01.2017

Web Designer

MACEO KIDS
01.2015 - 01.2016

TCC - Early Childhood Education

Atlanta Area Tech

High school or equivalent - undefined

D.M. Therrell High School

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Yasmine Causey