Ydarius Baker

• Due to my managing position I perform dealer trades or B2B trades amongst other dealers. I negotiate the various factors that play into the vehicles that best fit our dealership’s needs.
• My job consists of training new employees and showing them how to enter data into Eleads/CDK Global.
• I’ve learned to wear many hats since I’ve been at Woody’s. Since I’ve started I’ve been the top salesman and have continuously looked for opportunities to move up such as my title now as Sales Manager.
• I’ve worked very closely with Finance Managers and learned how to structure and send in deals.
• I send in deals to banks based off of credit scores that are sent over to RouteOne from my salesman.
• I market new deals/sales that we have going on within the dealership to bring new business on our social media.
• As a Sales Manager I’m obligated to close challenging customers.
• I also make sure the LTV and PTI are accurate for the banks.
• Knowing my product and workers is one of the more important aspects of my job.
• I’m very familiar with CRM/eleads, Cox automotive, CDK Global, and RouteOne.

• Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
• Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
• Established trust with clients through consistent follow-ups, leading to partnerships and repeat business.
• Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Built relationships with customers and community to establish long-term business growth.
• Managed accounts to retain existing relationships and grow share of business.

• Utilized CRM tools to track leads, manage follow-ups, and effectively build client pipelines.
• Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Coordinated trade-in appraisals accurately assessing vehicle value while balancing customer expectations.
• Completed registration paperwork and sales documentation.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Participated in community outreach events as a representative of the dealership to foster positive relationships within the local area.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

I helped customers deposit checks/cash into their accounts. I would also help customers become members of the bank and help them get set with mobile and online banking. I would solve any issues that pertain to the transactions. Build and maintain customer relations by providing high-quality services.