Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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YDONA SMITH

Conyers

Summary

Dynamic Supervisory Contact Representative with a strong background in personnel management and onboarding processes. Known for effective communication and coordination, driving team success and ensuring adherence to company policies while optimizing resource allocation.

Overview

2
2
years of professional experience

Work History

Supervisory Contact Representative

I.R.S.
Chamblee
04.2024 - Current
  • Coordinated schedules to ensure efficient resource allocation.
  • Facilitated communication between departments to enhance collaboration.
  • Analyzed data trends to support decision-making processes.
  • Maintained accurate records of all data collected during analysis processes.
  • Worked closely with management team to provide updates on progress of reviews being conducted.
  • Oversaw daily operations and ensured adherence to company policies.

Onboarding Facilitator

IRS.
09.2024 - 12.2025
  • Conducted orientation sessions for new hires to ensure smooth onboarding experience.
  • Assisted employees with benefits enrollment and other HR-related inquiries.
  • Managed documentation process for new hires, ensuring compliance with company policies.
  • Supported managers in integrating new employees into their teams effectively.

Education

Bachelor of Arts - Public Administration

St. Leo
Tampa, FL
06-1994

Skills

  • Data analysis
  • Resource management
  • Compliance management
  • Personnel management
  • Onboarding processes
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Strong interpersonal skills
  • Data entry

Affiliations

  • Member of Professional Managers Association (PMA)
  • Vice President of IRS Servant Leadership Organization (ISLO)
  • Member of Voices of Aaron Toastmaster's Club

References

References available upon request.

Timeline

Onboarding Facilitator

IRS.
09.2024 - 12.2025

Supervisory Contact Representative

I.R.S.
04.2024 - Current

Bachelor of Arts - Public Administration

St. Leo

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YDONA SMITH