Yesenia Thomas
Kennesaw
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong Customer service, relationship-building and problem-solving abilities.
Highly experienced sales known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Belk
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Sales Representative
Zen Atlanta Real Estate
12.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Nanny
Self Employeed
09.2021 - 11.2023
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Education
High School Diploma -
Penn Foster High School
12.2023
Skills
- Customer Service
- Professionalism and Courtesy
- Customer Relationship Building
- Interpersonal communication skills
- Strong Work Ethic
- Patience and understanding
- Reliability and punctuality
- Customer service
- Problem-solving skills
- Teamwork and collaboration
- Time management
Timeline
Sales Associate
Belk
08.2024 - Current
Sales Representative
Zen Atlanta Real Estate
12.2023 - Current
Nanny
Self Employeed
09.2021 - 11.2023
High School Diploma -
Penn Foster High School
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