Yoel Tenorio
Lawrenceville
Summary
Results-driven professional with extensive experience at Hitachi Energy USA, adept in advanced Excel and team leadership. Successfully managed a $25M+ renewal portfolio, enhancing processes and achieving significant compliance improvements. Proven track record in workflow optimization and customer retention, delivering impactful solutions in high-stakes environments. Bilingual in English and Spanish.
Overview
23
23
years of professional experience
Work History
NAM-LAM Contract Renewal Executive & Global AR Analyst
Hitachi Energy USA / LAM Inc.
05.2015 - Current
- Managed $25M+ license and maintenance renewal portfolio across NAM, LAM, and EMEA.
- Negotiated renewal terms and successfully closed agreements with clients.
- Identified at-risk accounts and developed effective solutions to mitigate risks.
- Reviewed and enhanced renewal processes to increase efficiency.
- Generated quotes, order forms, and agreements to streamline transactions.
- Coordinated international legal document requests to ensure compliance.
- Created weekly automated reports for performance tracking and analysis.
- Supported collections efforts by providing comprehensive global AR analysis.
Consultant Service Advisor
Comforce, ACS Group
11.2014 - 05.2015
- Managed consultant payroll and streamlined project workflows for increased efficiency.
- Supported recruiter hiring processes to enhance talent acquisition efforts.
- Maintained accurate employee assignments to ensure operational clarity.
- Assisted with billing and payment inquiries to resolve issues promptly.
Contract Revenue Analyst Consultant
Ventyx, an ABB Company
08.2014 - 10.2014
- Designed automated templates reducing reporting time by 90%.
- Reviewed contracts for SAP setup.
- Supported LATAM renewals financial operations.
AR/Billing Analyst
Hospitality Staffing Solutions
04.2011 - 08.2014
- Managed multimillion-dollar accounts receivable portfolio, achieving 94% reduction in balance.
- Implemented past-due accounts receivable analysis processes to enhance collection efficiency.
Operations Manager
Medical Business Services Inc.
06.2003 - 02.2011
- Managed teams of 30 to 50 employees, enhancing operational efficiency.
- Streamlined billing processes, resulting in over $1M monthly revenue increases.
- Achieved 20% revenue growth through effective accounts receivable strategies.
- Automated workflows and reporting, improving productivity and accuracy.
Education
Lean Six Sigma Green Belt -
GTC
04.2015
BBA - Organizational Management
Carlos Albizu University
08.2007
Accounting Assistant -
The English Center
07.2005
Lic. - Business Administration
PUCMM
05.2003
Skills
- Advanced Excel and MS Office
- Workflow optimization
- Analytical skills
- SAP and Salesforce
- QuickBooks and MS Dynamics GP
- Bilingual English/Spanish
- Team leadership
- Customer retention
Timeline
NAM-LAM Contract Renewal Executive & Global AR Analyst
Hitachi Energy USA / LAM Inc.
05.2015 - Current
Consultant Service Advisor
Comforce, ACS Group
11.2014 - 05.2015
Contract Revenue Analyst Consultant
Ventyx, an ABB Company
08.2014 - 10.2014
AR/Billing Analyst
Hospitality Staffing Solutions
04.2011 - 08.2014
Operations Manager
Medical Business Services Inc.
06.2003 - 02.2011
Lean Six Sigma Green Belt -
GTC
BBA - Organizational Management
Carlos Albizu University
Accounting Assistant -
The English Center
Lic. - Business Administration
PUCMM