Yohanna Abate
Lawrenceville
Summary
Dedicated Cashier with a proven track record at Kroger, excelling in customer service and conflict resolution. Demonstrated ability to enhance customer satisfaction and loyalty through effective communication and empathy. Skilled in operating cash registers with high accuracy, ensuring seamless transactions. Committed to maintaining integrity and a strong work ethic in fast-paced environments.
Overview
1
1
Certification
Work History
Cashier
Kroger
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - Occupational Therapy Assistant
Middle Georgia State University
Macon, GA05-2027
High School Diploma -
Dacula High School
Dacula, GA05-2022
High School Diploma -
Maxwell High School of Technology
Lawrenceville, GA05-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Written and verbal communication
- Conflict resolution
- Strong work ethic
- Reliability
- Critical thinking
- School-age children experience
- CPR certified
- Special needs experience
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- CPR/AED Certification
- [State] Driver's License
Languages
English
Native or Bilingual
Amharic
Native or Bilingual
Timeline
Cashier
Kroger
01.2025 - Current
No Degree - Occupational Therapy Assistant
Middle Georgia State University
High School Diploma -
Dacula High School
High School Diploma -
Maxwell High School of Technology
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