Yoiler Tamayo Guevara
Covington
Summary
Motivated and detail-oriented professional with strong communication, time management, and organizational skills. Experienced in working independently, managing multiple priorities, and delivering high-quality results. Proficient with digital collaboration tools and committed to meeting deadlines and exceeding expectations.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Y&V Mowing
Covington
05.2025 - Current
- Coordinated mowing routes to enhance operational efficiency and service delivery.
- Maintained equipment to uphold safety and maximize performance standards.
- Developed relationships with clients through effective communication and service.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Built long-term customer relationships through exceptional service and effective issue resolution.
Field Service Technician
Crown Lift Trucks
02.2023 - Current
- On-site servicing, diagnostics, maintenance and repairs
- Resolved customer complaints through effective communication and problem-solving skills.
- Educated customers on product features and benefits to enhance their experience.
- Maintained accurate customer records and updated information in databases regularly.
Automotive Technician
Jim Ellis Toyota
05.2021 - 12.2023
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Assisted customers by explaining repair needs and providing clear estimates for services.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Maintained a clean working environment at all times.
Customer Service
V&L
Covington
11.2022 - 03.2023
- Addressed customer emails and inquiries promptly
- Coordinated calendar events to ensure efficient time management
- Coordinate projects and team communications
- Prepare reports and maintain records
- Completed data entry tasks to maintain accurate records
Building Maintenance
Self Employed
04.2020 - 05.2021
- Executed maintenance, repairs, and installations for commercial buildings to ensure operational efficiency.
- Reviewed customer feedback to pinpoint specific areas for service enhancement.
- Provided support for building maintenance projects such as painting, drywall repair, and minor carpentry work.
- Provided guidance and support to other staff members related to building maintenance matters.
- Coordinated periodic building maintenance schedules with contractors to ensure safety standards are met.
QuickLane Tech
Sawgrass Ford
Sunrise
05.2018 - 12.2019
- Performed fluid services including brake system flush, differential flush, cooling system flush, and power steering flush to enhance vehicle functionality.
- Inspected vehicles for visual damage, changed oil, and replaced tires to maintain optimal performance.
- Delivered general automotive maintenance to ensure vehicle reliability and safety.
- Worked in Sunrise, FL location
Valet
Towne Park
Orlando
09.2017 - 04.2018
- Retrieved vehicles for customers, offered travel directions and information on events and promotions, ensuring compliance with traffic laws on and off property for safety.
- Greeted guests upon arrival and departure, opened passenger doors, provided claim checks, and guided guests on vehicle reclamation process to enhance overall guest experience.
- Orlando, FL
Customer Service
Taco Bell
Orlando
10.2016 - 04.2017
- Led customer service team in resolving client inquiries and issues.
- Provided customer service in Orlando, FL, addressing inquiries and ensuring customer satisfaction.
- Operated cash register, ran drive-thru, cooked menu items, and maintained cleanliness of restaurant.
- Prepared food in kitchen and assisted customers at front counter during ordering process.
Maintenance
Internal Building Management
Boca Raton
02.2015 - 08.2016
- Performed plumbing repairs, replaced light bulbs, cleaned, stripped, and waxed floors to maintain facility standards
- Boca Raton, FL
- Perform routine maintenance on machines and equipment.
- Performed routine maintenance on equipment as needed.
- Maintained records of system maintenance activities.
Education
Ford Fact Graduate Program - Ford Accelerated Credentials Training
Universal Technical Institute, Inc.
Orlando, FL04-2018
Computer Engineering
Hillsborough College
Tampa, FL12-2015
Diploma -
Heritage High School
Conyers, GASkills
- Ford factory technology expertise
- Crown lift truck training
- Technology adoption
- Attention to detail
- Problem-solving and critical thinking
- Self-management
- Self-motivated and results-driven
- Strong time management and multitasking abilities
- Exceptional organizational skills
- Team collaboration and interpersonal skills
- Adaptability and flexibility
- Dependable and accountable
- Bilingual (Spanish)
- Written and verbal communication
- Excellent verbal and written communication
- Communication skills
Awards
- Universal Technical Institute
- Section 609 for Refrigerant Recovery & Recycling Certificate
- Pro-Cut PFM On-Car Lathe Technician Certified
- Forklift License
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Owner/Operator
Y&V Mowing
05.2025 - Current
Field Service Technician
Crown Lift Trucks
02.2023 - Current
Customer Service
V&L
11.2022 - 03.2023
Automotive Technician
Jim Ellis Toyota
05.2021 - 12.2023
Building Maintenance
Self Employed
04.2020 - 05.2021
QuickLane Tech
Sawgrass Ford
05.2018 - 12.2019
Valet
Towne Park
09.2017 - 04.2018
Customer Service
Taco Bell
10.2016 - 04.2017
Maintenance
Internal Building Management
02.2015 - 08.2016
Ford Fact Graduate Program - Ford Accelerated Credentials Training
Universal Technical Institute, Inc.
Computer Engineering
Hillsborough College
Diploma -
Heritage High School