Yolonda Campbell
Conyers
Summary
Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large and small scale public events and monitoring densely crowded areas to provide effective risk management.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Director of Security
Marksman Security
09.2023 - Current
- Oversee a team of 18-27 security personnel., safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Process weekly payroll, manage schedules, process PTO inquiries, resolve all the HR-related issues concerning the security team, and enforce policies.
- Created site post orders and On-the-job training procedures
- Established additional staffing needed for special events.
- Developed effective emergency response plans for various scenarios, improving organizational preparedness.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilies
- Trained staff on emergency procedures, fostering a culture of safety and awareness within the organization.
- Analyzed incident reports to identify trends, improving response strategies and operational efficiency.
- Implemented employee training programs focused on conflict resolution and de-escalation techniques, enhancing workplace safety.
- Ensure site equipment, keys, and phones are functioning and operational at all times.
- Constructed incident-reporting mechanisms for staff members which streamlined information flow during emergencies or crisis situations.
Site Supervisor
Tailormade Security
03.2020 - 08.2023
- Supervised daily operations and ensured compliance with safety protocols across multiple sites.
- Hired and trained new security officers on site policies and procedures.
- Conducted regular site inspections to identify vulnerabilities and implement corrective measures.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw personnel safety and efforts at work site.
- Developed work schedules for team members to maximize shift coverage.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Provided onsite training to help develop employee skills.
- Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
Shift Supervisor
Allied Universal Security Services
01.2015 - 01.2020
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular inspections of premises to identify security vulnerabilities and implement corrective measures.
- Developed and delivered training programs for new security staff, enhancing team performance and knowledge retention.
- Coordinated emergency response efforts, effectively managing incidents to minimize risks and ensure safety.
- Reviewed incident reports submitted by the security team.
- Established shift schedules for security staff, optimizing resource allocation while maintaining coverage efficiency.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Conducted regular patrols of facility to detect and deter security threats.
- Completed daily work report sheets and delegated tasks to employees.
Education
No Degree - Program Administration
Emory College
Decatur, GA05-2008
Associate of Arts - Business Administration And Management
DeVry University
Decatur, GA 05-2006
Skills
- Staff management
- Staff hiring
- Security officer development
- Compliance management
- Access systems and patrol
- Emergency response
- AED training
- CCTV experience
- Staffing and scheduling
- Security team management
- Skilled in conflict resolution
- Team leadership
- Daily incident reporting
- Security personnel training
- Patrol coordination
- Incident reporting
- CCTV monitoring
- Scheduling management
- Operations management
- Emergency management
- Employee performance evaluation
- CPR and child CPR training
Timeline
Director of Security
Marksman Security
09.2023 - Current
Site Supervisor
Tailormade Security
03.2020 - 08.2023
Shift Supervisor
Allied Universal Security Services
01.2015 - 01.2020
No Degree - Program Administration
Emory College
Associate of Arts - Business Administration And Management
DeVry University