Y'Qurita Robinson
Newnan
Summary
Great Cashier/Apparel Team Lead at Bargain Hunt with proven expertise in customer service and team management. Successfully trained new cashiers, enhancing team performance and fostering a positive shopping experience. Skilled in cash handling and problem-solving, consistently resolving customer complaints to maintain brand loyalty and satisfaction.
Overview
7
7
years of professional experience
Work History
Cashier Team Lead
Bargain Hunt
11.2017 - 02.2025
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
Education
High School Diploma -
Newnan High School
Newnan, GA05-2005
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Team management
- Product restocking
- Workflow coordination
- Heavy lifting
Timeline
Cashier Team Lead
Bargain Hunt
11.2017 - 02.2025
High School Diploma -
Newnan High School
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