Yunique A. Scott
Douglasville
Summary
Assertive Juvenile Detention Officer looking to build upon skills and tackle new responsibilities. Over 2 years of experience supervising and working with juvenile offenders. Sound knowledge of juvenile corrections procedures and a strong understanding of proper detention and restraining methods.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Juvenile Correctional Officer
Juvenile Justice Department
09.2024 - Current
- Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
- Provided necessary support for educational programs, ensuring access to academic resources for all residents.
- Supervised youth's daily activities for school, meals, and recreation time.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and recorded mental and physical health of each juvenile offender.
- Transported juveniles to and from court hearings, medical facilities, classes, or recreational activities.
- Collaborated with multidisciplinary teams for comprehensive case management and offender assessment.
Shift Manager
Racetrac
06.2023 - 02.2024
- Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
3rd Shift Manager
Wawa
04.2022 - 09.2023
- My current responsibilities include reporting daily inventory, monitoring food and produce to current food safety standards, overseeing day to day operations, educating employees on the most current policy and procedures that are updated by our corporate entity, and assisting customers in any way that is reasonably needed
- Increased customer satisfaction with timely order fulfilment, attention to detail, and proactive problem-solving efforts.
- Improved employee productivity by implementing efficient scheduling and task allocation strategies.
- Resolved conflicts between employees professionally through mediation and negotiation techniques, promoting a harmonious work environment conducive to collaboration and high productivity levels.
- Enhanced team communication and collaboration through regular meetings, clear expectations, and constructive feedback.
- Evaluated employee performance against established goals, providing actionable feedback for continuous improvement opportunities.
Education
High School Diploma -
Marietta High school
Marietta, GA05.2019
Skills
- Youth counseling
- Patience and empathy
- Restraint techniques
- Professional boundaries
- Public safety
- CCTV monitoring
- Safety and security
- First aid and CPR
- De-escalation techniques
- Suicide prevention
- Security procedures
Certification
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- CPR/AED Certification
- Post Certification
Timeline
Juvenile Correctional Officer
Juvenile Justice Department
09.2024 - Current
Shift Manager
Racetrac
06.2023 - 02.2024
3rd Shift Manager
Wawa
04.2022 - 09.2023
High School Diploma -
Marietta High school
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