Yvonne Pettigrew
Duluth
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Inpatient Dialysis Technician
Fresenius Medical Care Dialysis
06.2022 - Current
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
- Contributed to staff development by sharing expertise in dialysis processes during team meetings and training sessions.
- Exceeded quality assurance standards by consistently adhering to established protocols and following best practices in dialysis care provision.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
Acute Dialysis Technician
Northeast Georgia Medical Center
08.2023 - 10.2024
- Strengthened patient relationships, consistently providing compassionate and empathetic care.
- Reduced patient anxiety, providing thorough explanations of dialysis procedures.
- Maintained accurate patient charts and medical records.
- Advised patients and families on health topics pertinent to care and treatment.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Evaluated patient histories and medical records for accuracy and completeness.
Dialysis Technician
DaVita
06.2016 - 11.2021
- Enhanced team collaboration, regularly participating in interdisciplinary team meetings to plan patient care.
- Streamlined patient check-in process, reducing wait times and increasing patient satisfaction.
- Enhanced patient education by developing informative materials on kidney health and dialysis.
- Utilized medical software to document and track patient progress.
- Served as a reliable resource for colleagues, offering guidance on dialysis procedures while fostering a supportive work environment.
- Advanced professional knowledge by attending conferences, workshops, and continuing education programs related to renal care advancements.
Education
Bachelor of Arts - Journalism And Mass Communication
Fort Valley State University
Fort Valley, GASkills
- Documentation integrity
- Patient relations
- Customer service
- software proficiency
- Self-driven and motivated
- Critical thinking
- Attention to detail
- Strong work ethic
Timeline
Acute Dialysis Technician
Northeast Georgia Medical Center
08.2023 - 10.2024
Inpatient Dialysis Technician
Fresenius Medical Care Dialysis
06.2022 - Current
Dialysis Technician
DaVita
06.2016 - 11.2021
Bachelor of Arts - Journalism And Mass Communication
Fort Valley State University
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