Zac Prows
Woodstock
Summary
Results-driven professional and Military Veteran with extensive experience in operations management, leading cross-functional teams, and optimizing processes to enhance efficiency and productivity. Proven ability to successfully manage projects, streamline workflows, and achieve cost savings. Skilled in sales, fostering customer relationships, strategic planning, resource allocation, and performance management, consistently driving organizational success. Adept at identifying improvement opportunities and implementing solutions to elevate operational effectiveness. Strong leadership, excellent communication skills, and a passion for fostering continuous improvement.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Cease Collectibles
03.2025 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented streamlined processes to enhance workflow efficiency.
- Negotiated contracts with suppliers to secure competitive pricing and terms.
- Managed inventory levels to optimize stock availability and minimize excess.
- Streamlined shipping processes to enhance operational efficiency and reduce delivery times.
- Recorded over $200,000 in sales within 6 months.
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Developed sales strategies to enhance market penetration and increase revenue.
Operations | Hiring Manager
D. Geller & Son
12.2022 - 03.2025
- Oversaw daily operations and led recruitment efforts for the organization, overseeing team performance, optimizing workflows, and ensuring staffing needs were met to support business growth and operational success.
- Identified and implemented process improvements that enhanced operational efficiency, leading to a 14% increase in sales and overall team productivity
- Managed daily operations, overseeing a team of 9 employees, coordinating schedules, and assigning tasks to ensure smooth workflow and timely completion of goals
- Developed onboarding processes that improved new hire integration and retention rates.
- Conducted regular performance evaluations, providing constructive feedback to team members to foster continuous improvement, professional growth, and alignment with company objectives
- Led recruitment strategies to attract top talent, enhancing team quality and performance.
- Built strong relationships with key clients, enhancing customer retention rates.
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
Operations Manager
U.S. Army
01.2016 - 01.2022
- Led teams, coordinated logistics, and optimized processes to ensure operational efficiency, resource allocation, and the seamless execution of missions in high-pressure environments.
- Managed all logistical operations, including equipment maintenance, supply replenishment, and medical support, ensuring smooth operations and minimal downtime, playing a vital role in the successful execution of critical projects
- Played a key role in restructuring and reorganizing supply rooms and inventory systems for 3 departments, enhancing workflow efficiency, reducing waste, and ensuring all necessary materials were consistently available and well-maintained
- Maintained accountability for the operational readiness of equipment valued at over $2.5M, ensuring strict adherence to maintenance schedules, regular inspections, and compliance with readiness standards to support seamless operational execution
- Developed, implemented, and managed detailed tracking systems for personnel and equipment during large-scale COVID relief efforts across Georgia, enabling real-time coordination, improving resource allocation, and ensuring timely distribution of critical supplies
- Developed and introduced new standard procedures to streamline operations, improve efficiency, and ensure consistency in day-to-day tasks, resulting in more organized and effective workflows across teams
Education
Bachelor of Arts (B.A.) - Business Administration
Kennesaw State University
Skills
- Microsoft Office 365: Outlook, Word, Excel, PowerPoint
- Google Workspace: Gmail, Calendar, Contacts, Meet & Chat
- Google Drive: Docs, Sheets, Slides
- Operations management
- Business planning
- Sales negotiation
- Hiring
- Documentation and reporting
- Personnel management
- Relationship management
Timeline
Owner/Operator
Cease Collectibles
03.2025 - Current
Operations | Hiring Manager
D. Geller & Son
12.2022 - 03.2025
Operations Manager
U.S. Army
01.2016 - 01.2022
Bachelor of Arts (B.A.) - Business Administration
Kennesaw State University
Additional Information
- Data Management | Reports
- Process Improvement
- Logistics Management
- Budget Management
- Risk Management
- Regulatory Compliance
- Customer Service
- Project Management
- Training | Development