Zach McCown
Atlanta
Summary
Business Development Executive with 8+ years of experience in strategic planning and sales strategy, adept at driving growth and customer engagement. Proven track record in implementing innovative solutions and fostering collaborative environments, resulting in enhanced team performance and market expansion. Committed to leveraging analytical skills and networking expertise to achieve long-term business success.
Overview
7
7
years of professional experience
Work History
Operations Support Specialist
Ortho Sport & Spine Physicians
04.2025 - Current
- Supported business development across 65 offices in 18 states
- Collaborated with regional managers to optimize operations and referral workflows.
- Played a key role in achieving a 700-monthly referral increase from April to October 2025 through process improvement and strategic outreach initiatives.
- Contributed to nationwide expansion efforts by aligning operational goals with business development strategies.
Business Development Executive
The Trio Solution
09.2021 - 04.2025
- Drove $4M+ revenue by servicing legal and medical clients across Georgia.
- Strengthened client relationships through consistent outreach and engagement.
- Enhanced client interactions using HubSpot for organized follow-ups.
- Collaborated with clients to deliver tailored solutions meeting their needs.
Quality Control Coordinator
Synergy Counseling Services, LLC
02.2020 - 09.2021
- Implemented company policies and training, enhancing operational consistency and efficiency.
- Established strong referral networks, expanding client base to over 3,000 patients in one year.
- Increased weekly appointments from 50 to over 225, improving service delivery capacity.
- Achieved 80% staff growth, supporting organizational expansion and service availability.
Restaurant Manager
F&H Food Trading Group
10.2018 - 02.2020
- Led a team of 30+ to enhance customer satisfaction and ensure compliance with safety regulations.
- Trained servers, boosting monthly sales by 30% through analytical tools.
- Managed alcohol inventory, ensuring consistent supply with strong organizational skills.
- Engaged guests to foster a welcoming environment, increasing guest visits by 10%.
- Utilized interpersonal skills to create a positive dining experience.
Education
MBA - Business Administration
Carson-Newman University
Jefferson City, TN12.2018
Bachelor of Science - Business
Reinhardt University
Waleska, GA05.2017
Skills
- Strategic Planning
- Data Analysis
- Time Management
- Public Speaking
- Networking
- Conflict Resolution
- Team Leadership
- Sales Strategy
- Market Research
- Customer Engagement
- Performance Metrics
- Customer Retention
- Event Planning
- Analytical Thinking
- Adaptability
- Operational efficiency
Timeline
Operations Support Specialist
Ortho Sport & Spine Physicians
04.2025 - Current
Business Development Executive
The Trio Solution
09.2021 - 04.2025
Quality Control Coordinator
Synergy Counseling Services, LLC
02.2020 - 09.2021
Restaurant Manager
F&H Food Trading Group
10.2018 - 02.2020
MBA - Business Administration
Carson-Newman University
Bachelor of Science - Business
Reinhardt University