Dynamic graduate student and young professional adept in research & academic publishing, team management, and problem-solving. Adaptable, dedicated and experienced working within postsecondary research environments. Committed to skill development and bringing value to team settings.
Overview
4
4
years of professional experience
Work History
Intramural Coordinator
Oxford College Of Emory University
07.2023 - Current
Enhanced student participation by organizing and supervising various intramural sports activities.
Increased student involvement in intramural programs through effective marketing and promotion strategies.
Collaborated with other staff members to develop a diverse range of sports offerings for students.
Managed budgets and allocated resources for the successful operation of intramural events.
Established a safe and inclusive environment by enforcing rules, regulations, and sportsmanship guidelines.
Coordinated schedules, facilities, equipment, and officials for efficient event management.
Trained and supervised 15+ student employees, fostering teamwork and leadership skills among participants.
Implemented risk management strategies to ensure participant safety during all events.
Member Service Representative
Planet Fitness
02.2023 - Current
Answered member questions about products and services
Helped members resolve account problems and navigate internal systems to handle routine needs
Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge bases to develop strategic solutions
Enhanced member relationships by providing excellent service during each interaction
Presented and explained services and products to meet member needs
Consulted with customers regarding needs and addressed concerns
Handled calls for new sign-ups, service cancellations and cross-selling opportunities.
Co-Expert
FanSided
11.2021 - Current
Remote work covering Alabama athletics for Bama Hammer site
Consistently meet deadlines and complete work on short notice
Maintain leadership role as site co-expert
Manage Bama Hammer social media pages
Initiate promotion & marketing for site.
Graduate Assistant
Oxford College of Emory University/Georgia State University
08.2022 - 07.2023
Served as an assistant coach for varsity men's basketball team
Assisted in games and practices, facilitated offseason workouts
Wrote press releases following school athletic events
Assisted in coordinating programming and initiatives to support inclusion and engagement
Supported department faculty with administrative assistance
Interpreted and applied university policies, regulations and procedures, fostering positive academic environment
Created fliers and materials, working closely with communications team to promote campus events.
Facility Assistant
Oxford College of Emory University
06.2020 - 08.2022
Worked in the Oxford College weight room and tended to other facilities, including gymnasium, aerobics room, tennis courts, soccer field, etc
Prepared facilities for athletic competitions and other events
Managed a team of 30+ student workers that assisted in facility operations
Worked with facility personnel to develop evacuation plans, emergency procedures and testing initiatives
Responded to facility inquiries and complaints promptly to take corrective action for verified problems.
Athletic Department Intern
Oxford College of Emory University
08.2019 - 06.2020
Assisted in marketing & promotion for athletic department and Center for Healthful Living
Wrote and edited CHL monthly newsletter
Engaged in social media promotion
Assisted athletic department faculty members with various projects
Delivered messages and ran errands.
Education
M.S - Sport Administration
Georgia State University
Atlanta, GA
05.2024
Bachelor of Arts - English and Comparative Literature
Oglethorpe University
Atlanta, GA
12.2019
Associate of Arts -
Oxford College of Emory University
Oxford, GA
05.2017
Skills
Excellent writing and reading comprehension skills
Attention to detail
Customer Service
Strong communication skills
Leadership and teamwork skills
Event organization
Administrative assistance
Staff Supervision
Problem Solving
Activities
Offered exceptional customer service to differentiate and promote company brand.
Completed four years of college basketball at the NCAA Division III and NJCAA levels
Lettered at Oglethorpe University (NCAA Division III)
Lettered at Oxford College of Emory University (NJCAA)
NJCAA All-American, GCAA Conference Player of the Year, and two-time team captain in 2017 and 2018
Participated in several on-campus organizations including the Black Student Alliance and the Class Gift Committee
Named to "Who's Who Among American Colleges & Universities" in 2017
Hobbies & Interests
Watching & playing sports
Writing/journalism
Health/fitness
Cooking
Travel
Timeline
Intramural Coordinator
Oxford College Of Emory University
07.2023 - Current
Member Service Representative
Planet Fitness
02.2023 - Current
Graduate Assistant
Oxford College of Emory University/Georgia State University
08.2022 - 07.2023
Co-Expert
FanSided
11.2021 - Current
Facility Assistant
Oxford College of Emory University
06.2020 - 08.2022
Athletic Department Intern
Oxford College of Emory University
08.2019 - 06.2020
M.S - Sport Administration
Georgia State University
Bachelor of Arts - English and Comparative Literature
Oglethorpe University
Associate of Arts -
Oxford College of Emory University
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