Zachary Galka
Newnan
Summary
Detail-oriented Operations Manager specializing in inventory management and training program development. Improved service flow and compliance with health regulations while fostering effective team collaboration. Developed onboarding programs and enhanced training processes, contributing to elevated customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Key Manager
Texas Roadhouse
09.2025 - Current
- Assisted in managing daily restaurant operations, ensuring smooth service flow.
- Trained new team members on menu offerings and customer service standards.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Monitored inventory levels and ordered supplies.
- Monitored inventory levels, assisting in ordering supplies as needed.
- Ensured compliance with health and safety regulations during service hours.
Training Coordinator
Texas Roadhouse
09.2025 - Current
- Developed and implemented training programs for new hires, enhancing onboarding experience.
- Coordinated scheduling of training sessions to ensure adequate coverage and resource availability.
- Facilitated workshops on operational procedures, promoting adherence to Texas Roadhouse standards.
- Collaborated with department leaders to identify skill gaps and tailored training solutions accordingly.
- Assisted in evaluating training effectiveness, gathering feedback from participants for continuous improvement.
- Monitored employee progress through assessments, ensuring alignment with performance goals and objectives.
- Supported the integration of new systems by providing necessary training to staff members.
- Maintained training records and documentation to comply with company policies and standards.
Line Cook
Texas Roadhouse
09.2025 - Current
- Prepared high-quality food items according to Texas Roadhouse standards.
- Implemented efficient cooking methods to optimize food quality and reduce waste.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new staff on food preparation techniques and safety protocols.
- Maintained cleanliness and organization of kitchen workspace and equipment.
Education
High School Diploma -
East Coweta High School
Sharpsburg, GASkills
- Operations management
- Team management
- Store organization
- Team leadership
- Product descriptions
- Sales strategy
Timeline
Key Manager
Texas Roadhouse
09.2025 - Current
Training Coordinator
Texas Roadhouse
09.2025 - Current
Line Cook
Texas Roadhouse
09.2025 - Current
High School Diploma -
East Coweta High School
BOH Employee Of the Month
Nominated for being Legendary and going above and beyond for my team members!