Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zachary Paulsen

Zachary Paulsen

Dallas,GA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with the swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

8
8
years of professional experience

Work History

VST/EMS

METRO ATLANTA AMBULANCE SERVICE
06.2024 - Current
  • Maintained a clean and organized work environment, promoting workplace safety and reducing potential hazards for both staff and customers.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed and maintained courteous and effective working relationships.

Operator

ROYTEC INDUSTRIES
06.2023 - 06.2024
  • Increased overall product quality through meticulous attention to detail during operational processes.
  • Maintained a clean and organized work area, setting the standard for workplace tidiness and efficiency.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Production Worker

PAPA JOHN’S
08.2022 - 06.2023
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
  • Carefully packaged finished products and prepared for shipment.

Sales Associate

TruGreen Lawncare
01.2021 - 01.2022
  • Maintained a strong relationship with the customers to ensure they were receiving the results they sought.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Guest Specialist

Wendy’s
01.2019 - 01.2021
  • Boosted customer satisfaction ratings by efficiently handling guest complaints and resolving issues.
  • Ensured a clean and safe environment for guests by adhering to company cleanliness standards and safety protocols.
  • Went above and beyond job requirements to provide superior service to every customer.
  • Greeted incoming customers and offered immediate assistance.
  • Accepted payments, submitted into system and issued receipts.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Guest Specialist

Captain D’s
01.2017 - 01.2019
  • Boosted customer satisfaction ratings by efficiently handling guest complaints and resolving issues.
  • Ensured a clean and safe environment for guests by adhering to company cleanliness standards and safety protocols.
  • Went above and beyond job requirements to provide superior service to every customer.
  • Greeted incoming customers and offered immediate assistance.
  • Accepted payments, submitted into the system, and issued receipts.
  • Utilized strong problem-solving skills to effectively address and resolve any unexpected challenges that arose during a guest's stay.

Education

High school diploma -

North Paulding High School
Dallas, GA
05.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Workplace cleanliness
  • Problem-solving skills
  • Relationship building
  • Exceptional communication
  • Guest relations
  • Safety compliance
  • Certified in CPR/AED
  • First aid
  • Reliability

Accomplishments

    Received three awards for exemplary attitude and culture-building conduct, in addition to being recognized as one of the Top 25 performers in Year To Date New Sales Retention and achieving the highest accolade for Rookie Full Program Bundle

Timeline

VST/EMS

METRO ATLANTA AMBULANCE SERVICE
06.2024 - Current

Operator

ROYTEC INDUSTRIES
06.2023 - 06.2024

Production Worker

PAPA JOHN’S
08.2022 - 06.2023

Sales Associate

TruGreen Lawncare
01.2021 - 01.2022

Guest Specialist

Wendy’s
01.2019 - 01.2021

Guest Specialist

Captain D’s
01.2017 - 01.2019

High school diploma -

North Paulding High School

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Zachary Paulsen