Zacir Smith
Atlanta
Summary
Dynamic professional known for exceptional problem-solving and technical skills. Experienced in managing security personnel and troubleshooting IT issues, contributing to the development of secure and efficient workplaces. Dynamic professional with expertise in technical troubleshooting and customer support. Proven ability to analyze security issues and implement solutions while maintaining strong relationships with clients and team members.
Overview
5
5
years of professional experience
Work History
Site Security Officer
Dynamic Security Inc
Atlanta
01.2025 - Current
- Supervised security personnel to ensure compliance with safety protocols.
- Supervised property entrances and exits and monitored employee safety.
- Responded promptly to customer inquiries or complaints regarding security issues.
- Oversaw the maintenance of access control systems, ensuring they are up-to-date with latest technology trends.
- Investigated suspicious activity and reported findings to the appropriate authorities as needed.
IT Technician
Virtucom
Norcross
01.2024 - 01.2025
- Provided technical support to staff via phone, email, and in-person interactions.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Managed inventory of IT assets, including laptops, desktops, servers, and peripherals.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Built positive working relationships with fellow staff and management.
Utility Locator
UtiliQuest LLC
Alpharetta
07.2021 - 2023
- Located underground utilities using specialized equipment and technology.
- Communicated with clients to confirm utility location requirements and specifications.
- Analyzed blueprints, maps, and other documents to identify the exact locations of underground utilities.
- Prepared detailed reports documenting all findings from utility locates.
- Searched for underground utilities in various weather conditions and notified supervisor of field issues.
Education
Associate of Science - Information Technology
Gordon College
Barnesville, GASkills
- Technical troubleshooting
- Network configuration
- Problem solving
- Excellent customer service
- Interpersonal skills
- Patrol procedures
- Schedule maintenance
- Attention to detail
References
References available upon request.
Timeline
Site Security Officer
Dynamic Security Inc
01.2025 - Current
IT Technician
Virtucom
01.2024 - 01.2025
Utility Locator
UtiliQuest LLC
07.2021 - 2023
Associate of Science - Information Technology
Gordon College