Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zackary Scott

Snellville,GA

Summary

Dedicated and enthusiastic professional with strong organizational skills and a passion for the field seeking an entry-level Network Administrator role. Eager to contribute to team success and company objectives by supporting the team in achieving their goals.

Recent graduate with foundational knowledge in Cybersecurity and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technical Lab Support

Zoll Itamar
02.2020 - Current
  • Company Overview: https://www.itamar-medical.com/company-profile/
  • Provide customer service and technical support of all Itamar Medical products and services.
  • Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner which meets high-quality, productivity and performance standards.
  • Work with a diverse team to investigate, assess and resolve issues in accordance with established guidelines and policies. Inform Customer Service Manager of all unresolved issues.
  • Keep accurate records and document actions and discussions.
  • Complete minor repairs on Itamar devices with training

Line Lead- Amazon Warehouse

Amazon
05.2018 - 01.2021
  • Responsible for keeping other employees on task.
  • Make sure orders are packaged correctly and placed into vans in a timely order.
  • Packaged orders when short staffed or when volume was high.

Education

Associates Degree - Cyber Security

Gwinnett Technical College
Lawrenceville, GA
05.2019

Skills

  • Ethernet
  • Access Control Lists
  • SIEM (Security Information and Event Managment)
  • DNS
  • DHCP
  • Routers
  • Switches
  • TCP/IP
  • Microsoft Entra ID
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Calm under pressure
  • Critical thinking

Certification

  • Security + Comptia September 2024
  • Cisco Network Specialist Gwinnett Technical College May 2021
  • Microsoft Azure 900 Microsoft December 2024
  • CCNA Cisco April 2025

Timeline

Technical Lab Support

Zoll Itamar
02.2020 - Current

Line Lead- Amazon Warehouse

Amazon
05.2018 - 01.2021

Associates Degree - Cyber Security

Gwinnett Technical College

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