Zackery Carver
Waycross
Summary
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Overview
10
10
years of professional experience
Work History
Certified Training General Manager
Arby's
08.2023 - Current
- Enhanced company performance through strategic training initiatives and effective workforce development.
- Increased overall productivity by conducting regular skills assessments and providing targeted training opportunities.
- Streamlined onboarding processes for new hires, resulting in a more efficient and productive workforce.
- Empowered employees with personalized coaching sessions, equipping them with tools for success in both their personal lives and professional careers.
General Manager
Arby's
10.2020 - 08.2023
- Managed budget , completed employee appraisals, shift manager development, schedules, and followed company standards .
- Managed a diverse team of employees, fostering a positive work environment and high employee satisfaction and retention.
- Developed and implemented strategies to increase sales and profitability .
- Cultivated strong relationships with guests to ensure likeness to return
Assistant Manager
Arby's
12.2019 - 10.2020
- Supervised day to day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Shift Manager
Arby's
11.2018 - 2019
- Handled escalated customer issues, demonstrating strong problem solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring easy integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by delegating tasks and providing clear instructions.
Team Member
Arby's
02.2016 - 2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
GED -
Coastal Pines Technical College
Waycross, GASkills
- Training
- Staff development
- Guest Satisfaction
- Employee engagement
- Quick learner
Timeline
Certified Training General Manager
Arby's
08.2023 - Current
General Manager
Arby's
10.2020 - 08.2023
Assistant Manager
Arby's
12.2019 - 10.2020
Shift Manager
Arby's
11.2018 - 2019
Team Member
Arby's
02.2016 - 2018
GED -
Coastal Pines Technical College