Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zackery Carver

Waycross

Summary

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Overview

10
10
years of professional experience

Work History

Certified Training General Manager

Arby's
08.2023 - Current
  • Enhanced company performance through strategic training initiatives and effective workforce development.
  • Increased overall productivity by conducting regular skills assessments and providing targeted training opportunities.
  • Streamlined onboarding processes for new hires, resulting in a more efficient and productive workforce.
  • Empowered employees with personalized coaching sessions, equipping them with tools for success in both their personal lives and professional careers.

General Manager

Arby's
10.2020 - 08.2023
  • Managed budget , completed employee appraisals, shift manager development, schedules, and followed company standards .
  • Managed a diverse team of employees, fostering a positive work environment and high employee satisfaction and retention.
  • Developed and implemented strategies to increase sales and profitability .
  • Cultivated strong relationships with guests to ensure likeness to return

Assistant Manager

Arby's
12.2019 - 10.2020
  • Supervised day to day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Shift Manager

Arby's
11.2018 - 2019
  • Handled escalated customer issues, demonstrating strong problem solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring easy integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by delegating tasks and providing clear instructions.

Team Member

Arby's
02.2016 - 2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

GED -

Coastal Pines Technical College
Waycross, GA

Skills

  • Training
  • Staff development
  • Guest Satisfaction
  • Employee engagement
  • Quick learner

Timeline

Certified Training General Manager

Arby's
08.2023 - Current

General Manager

Arby's
10.2020 - 08.2023

Assistant Manager

Arby's
12.2019 - 10.2020

Shift Manager

Arby's
11.2018 - 2019

Team Member

Arby's
02.2016 - 2018

GED -

Coastal Pines Technical College
Zackery Carver