Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elyssa Collins

Atlanta

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed through years of experience . Proven ability to enhance guest experiences through effective multitasking and team collaboration. Expertise in cash handling and maintaining cleanliness standards, ensuring a welcoming atmosphere that drives repeat business.

Overview

3
3
years of professional experience

Work History

Server

Longhorn Steakhouse
05.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Front of House Team Member

Chic-Fil-A
10.2022 - 08.2024
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.

Cashier Team Lead Seasonal

Target
12.2022 - 08.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Education

Nursing

Georgia State University
Atlanta, GA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Quality control
  • Order accuracy

Timeline

Server

Longhorn Steakhouse
05.2024 - 08.2025

Cashier Team Lead Seasonal

Target
12.2022 - 08.2023

Front of House Team Member

Chic-Fil-A
10.2022 - 08.2024

Nursing

Georgia State University
Elyssa Collins