Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Zakiya Sharpe

Atlanta,GA

Summary

Dynamic professional with over 20 years of experience in high-end hospitality and TV production, notably with Hillstone Restaurant Group. Excelled in guest engagement and operational efficiency, enhancing customer satisfaction and team performance. Skilled in event coordination and hospitality service, demonstrating a strong work ethic and a knack for exceeding employer expectations.

Overview

22
22
years of professional experience

Work History

Server/Server Trainer

Hillstone Restaurant Group
04.2003 - Current

+Responsible for providing 20+years of exceptional dining experiences with a focus on outstanding customer service in a fast paced high end restaurant.

+Provide fast efficient service.

+Take food and beverage orders with attentiveness to guests preferences.

+ Deliver food and beverages promptly.

+Check in with guests during meal to ensure guest satisfaction.

+Cultivate warm relationships with regular customers.

+Strong attention to detail.

+Manage time effectively

+Maintain restaurant cleanliness.

+Training and mentoring newly hired team members by imparting best practices, restaurant policies, and specific techniques that promote customer satisfaction and operational efficiency.

TV Production Assistant

USA Network
03.2012 - 07.2012

+Provided additional film production assistant work on various locations shoots for the USA Network television show "Necessary Roughness"

+Managed crowd control on location shoots.

+Assisted with transportation and ensuring talent and crew are where they need to be.

Served as a liaison between production teams to ensure timely communication and coordination of tasks.

+Distributed call sheets, scripts, and any additional production documents.

+Running errands for cast and crew such as delivering scripts, picking up supplies, and ensuring all items were on set.

  • Organized shooting schedules to accommodate budget requirements and needs.

Education

Bachelor of Arts - Telecommunications

The University of Georgia
Athens, GA

Skills

  • Strong work ethic
  • Guest engagement
  • Hospitality service expertise
  • Training new hires
  • Assists with event coordination

Interests

Member of Amazing Grace Dance Company where I am also the program manager responsible for managing the activities within the Amazing Grace Dance Company to ensure all goals and objectives are reached


Event Planning and Coordination






Timeline

TV Production Assistant

USA Network
03.2012 - 07.2012

Server/Server Trainer

Hillstone Restaurant Group
04.2003 - Current

Bachelor of Arts - Telecommunications

The University of Georgia
Zakiya Sharpe