Zari Justine

• Provided personalized product recommendations to ensure customer satisfaction and create sales.
• Assisted in maintaining visual merchandising standards to promote brand image
• Educated customers on product descriptions and benefits of said product
• Accurately and efficiently processed cash and card transactions

• Provided exceptional customer service to ensure

client satisfaction and loyalty.

• Collaborated with team members to produce trendy and appealing merchandise displays.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Managed guest reservations and seating arrangements to optimize dining flow.
• Successfully handled guest complaints and inquiries to ensure guest satisfaction
• Ensured that the seating chart was as accurate as possible at all times
• Gained experience and thrived in a high volume environment
• Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.

• Trained and mentored junior host staff on customer service best practices.
• Enhanced guest experience by efficiently managing reservations and seating arrangements.
• Managed front desk operations, ensuring a welcoming environment for visitors and clients.

• Assisted customers with book recommendations
• Accurately reshelving of books and merchandise
• Organizing displays to attract customers and to help improve store's image
• Managed cash register transactions accurately, ensuring proper handling of financial transactions