Zaria Gamble
100 Turkey Roost Lane Shiloh
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Walmart and Dunkin' Donuts. Proven expertise in cash handling and POS operation, complemented by a talent for resolving customer complaints and training staff. Committed to enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Front End Cashier
Walmart
10.2024 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash and credit transactions accurately, ensuring compliance with policies.
- Collaborated with team members to streamline checkout processes during peak hours.
Shift Lead
Dunkin Dounts
07.2023 - 07.2024
- Supervised team members to ensure efficient operations and high-quality service delivery.
- Managed inventory levels, restocked supplies, and minimized waste through effective tracking practices.
- Trained new employees on customer service protocols and operational procedures for optimal performance.
- Resolved customer complaints promptly, fostering positive relationships and enhancing customer satisfaction.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
Team Member
Dunkin' Donuts
12.2021 - 08.2022
- Collaborated with colleagues to maintain inventory accuracy and streamline stocking processes.
- Assisted team in daily operations, ensuring adherence to safety protocols and procedures.
- Supported customer service efforts by addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of work areas, contributing to overall efficiency.
- Participated in training sessions to enhance product knowledge and operational skills.
Education
Associate Degree - Culinary Arts
South Georgia Technical College
Americus, GA12.2023
High School Diploma -
Upson Lee High School
Thomaston, GA05.2022
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Customer service
- Cash handling expertise
- Cash register operation
- Reliability and punctuality
- Cash management
- Handling complaints
- Staff supervision
- POS system operation
Timeline
Front End Cashier
Walmart
10.2024 - 10.2025
Shift Lead
Dunkin Dounts
07.2023 - 07.2024
Team Member
Dunkin' Donuts
12.2021 - 08.2022
Associate Degree - Culinary Arts
South Georgia Technical College
High School Diploma -
Upson Lee High School