Zayn El Farnawany
Kennesaw
Summary
Dynamic professional with a proven track record in business development and consultative selling at Modena Ristorante Vinoteca. Adept at enhancing customer education and driving pipeline growth, I excel in leadership and inventory management, consistently achieving high client retention and operational efficiency. Passionate about delivering exceptional service and fostering client relationships.
Overview
11
11
years of professional experience
Work History
Server & Manager
Modena Ristorante Vinoteca
01.2023 - Current
- Drove revenue growth through consultative selling in a high-end hospitality environment
- Led training sessions for new hires focused on product knowledge and upselling
- Organized and optimized inventory to improve operational efficiency
Personal Trainer
Workout Anytime
01.2022 - 01.2023
- Delivered one-on-one coaching tailored to individual client goals
- Maintained high client retention through communication and performance tracking
- Motivated clients to achieve fitness goals through encouragement and support.
Software Instructor
Oracle
06.2022 - 08.2022
- Trained nurses at Emory Hospital on Oracle healthcare software
- Simplified complex technical workflows for professional users
Manager
Johnny’s Pizza
01.2016 - 01.2021
- Managed scheduling, inventory, and staff supervision
- Resolved customer issues and ensured service quality
Swim Instructor
Aqua-Tots Swim Schools
01.2015 - 01.2016
- Provided individualized swim instruction for all ages
Education
Bachelor of Business Administration - Marketing
Kennesaw State University (KSU)
GA12.2026
Skills
- Business Development
- Consultative Selling
- Customer Education
- Pipeline Growth
- Technical Communication
- Leadership
- Inventory Management
- Customer service
Timeline
Server & Manager
Modena Ristorante Vinoteca
01.2023 - Current
Software Instructor
Oracle
06.2022 - 08.2022
Personal Trainer
Workout Anytime
01.2022 - 01.2023
Manager
Johnny’s Pizza
01.2016 - 01.2021
Swim Instructor
Aqua-Tots Swim Schools
01.2015 - 01.2016
Bachelor of Business Administration - Marketing
Kennesaw State University (KSU)