Zeting Weng
Buford
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
4
4
years of professional experience
Work History
Store Manager
AP4LESS CHATTANOOGA LLC
07.2023 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
POS Technician Lead
Zbs Pos
03.2021 - 02.2023
- Contributed to the development of user guides and manuals, simplifying complex information for non-technical staff members.
- Increased customer satisfaction with prompt resolution of technical issues related to payment processing systems.
- Provided exceptional customer service while addressing client concerns regarding their POS systems quickly and efficiently.
Education
Associate of Science - Computer Science
Georgia State University
Atlanta, GA01-2022
Skills
- Customer service
- Problem-solving
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Store Manager
AP4LESS CHATTANOOGA LLC
07.2023 - 10.2024
POS Technician Lead
Zbs Pos
03.2021 - 02.2023
Associate of Science - Computer Science
Georgia State University
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