Zhane Woods
Atlanta
Summary
Dynamic professional with extensive experience in customer service and food preparation, notably at Red Lobster. Proven ability to enhance customer satisfaction through effective menu planning and prompt service. Skilled in claims processing and appointment scheduling, consistently delivering high-quality support while maintaining a well-organized work environment.
Overview
2
2
years of professional experience
Work History
Line Cook
Red Lobster
02.2025 - 05.2025
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Grilled meats and seafood to customer specifications.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Package Handler
Amazon
06.2024 - 01.2025
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed, and loaded packages into correct trucks.
Security Officer
Global Asset Security
05.2023 - 02.2024
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Reported suspicious activities and persons to law enforcement.
Customer Service Representative
Tmoblie
02.2023 - 09.2023
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Created and maintained detailed database to develop promotional sales.
Education
Riverdale High School
Riverdale GaSkills
- Menu planning
- Call center experience
- Customer service
- Claims processing
- Appointment scheduling
- Payment processing
- Product and service sales
Timeline
Line Cook
Red Lobster
02.2025 - 05.2025
Package Handler
Amazon
06.2024 - 01.2025
Security Officer
Global Asset Security
05.2023 - 02.2024
Customer Service Representative
Tmoblie
02.2023 - 09.2023
Riverdale High School
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