Zhanna Berry
Griffin
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Representative
Prime communication
Griffin, GA
- Current
Assistant Manager
Rainbow
Griffin, GA
07.2020 - 06.2021
Admin Support
McIntosh Trail Community Service Board
Griffin, GA
07.2019 - 01.2020
Fraud Analyst I
TSYS Call Center
McDonough, GA
09.2018 - 12.2019
- Fraud analyst answer calls for credit card clients and help with fraud accounts
Assistant Manager
CATO Fashion
04.2014 - 06.2019
Substitute Teacher
Griffin Spalding school system
Griffin, GA
03.2017 - 01.2019
- Delivered engaging lessons aligned with curriculum standards to facilitate student learning.
- Adapted instructional strategies to meet diverse learning needs and classroom dynamics.
- Managed classroom behavior effectively, fostering a positive and respectful environment.
- Communicated regularly with parents regarding student progress and classroom activities.
Picker/Packer
Maurice Sporting Goods
03.2014 - 04.2015
- Operated hand-held scanners to track inventory and ensure accurate order fulfillment.
- Packaged products efficiently for shipment, adhering to company standards.
- Maintained cleanliness and organization of work area to support safety protocols.
- Collaborated with team members to improve workflow and reduce packing times.
Education
No Degree - Phlebotomy
Southern Crescent Technical College
Griffin, GAHigh school diploma - undefined
Spalding High School
Griffin, GA05.2013
Skills
- Customer Service Skills (8 years)
- Customer Service (8 years)
- Call Center (2 years)
- Fraud Prevention (2 years)
- Retail sales
- Communication skills
- Computer skills
- Sales
Certification
Substitute Teaching Certification
Additional Information
Great at customer service, good with helping and talking to people!!!!! Ready to work ASAP!!!!
Accomplishments
- Consistently achieve deadlines and optimize workflow through efficient team collaboration.
Timeline
Assistant Manager
Rainbow
07.2020 - 06.2021
Admin Support
McIntosh Trail Community Service Board
07.2019 - 01.2020
Fraud Analyst I
TSYS Call Center
09.2018 - 12.2019
Substitute Teacher
Griffin Spalding school system
03.2017 - 01.2019
Assistant Manager
CATO Fashion
04.2014 - 06.2019
Picker/Packer
Maurice Sporting Goods
03.2014 - 04.2015
Sales Representative
Prime communication
- Current
High school diploma - undefined
Spalding High School
No Degree - Phlebotomy
Southern Crescent Technical College