Zichari Young
Duluth
Summary
Experienced Delivery Driver with a strong background in route management and timely delivery execution. Demonstrates expertise in handling time-sensitive items and maintaining precise delivery records. Aiming to apply logistics skills as a Contracted Medical Delivery Driver while upholding safety, accuracy, and confidentiality.
Overview
8
8
years of professional experience
Work History
Support Desk Technician
Medquest Associates Inc.
Alpharetta
07.2022 - 09.2025
- Provided technical support for software and hardware issues across multiple departments.
- Diagnosed and resolved user problems in a timely manner through effective troubleshooting.
- Maintained inventory of IT equipment and supplies to support operational efficiency.
- Documented technical procedures and user guides to serve as resources for team members.
- Collaborated with team members to enhance support processes and improve efficiency.
- Trained new staff on support protocols and software usage to ensure consistency.
- Monitored help desk tickets and prioritized tasks to ensure prompt resolution of user needs.
- Installed new workstations including all required peripheral devices such as printers.
Contracted Delivery Driver
Veho
Atlanta
03.2021 - 07.2022
- Delivered packages efficiently within assigned routes and timeframes.
- Delivered goods promptly while complying with speed limits and traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Operated vehicle safely in all weather conditions, ensuring consistent delivery standards.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries efficiently to optimize delivery schedules.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified accuracy of items loaded onto truck against shipping documents.
Yard Technician
Gambone Steel
Norristown
07.2019 - 03.2020
- Operated forklifts to move materials safely throughout the yard.
- Maintained cleanliness and organization of the yard and storage areas.
- Loaded and unloaded steel products for transport, ensuring proper handling and safety.
- Streamlined material handling processes through collaboration with team members, improving workflow.
- Conducted routine equipment maintenance to ensure operational efficiency.
- Trained new staff on proper handling techniques and safety procedures.
- Collaborated with team members to complete tasks quickly and efficiently.
- Prepared steel beams for delivery by painting and organizing them in the yard.
Assistant Manager
CVS Pharmacy
Limerick
11.2017 - 07.2019
- Handled customer inquiries and resolved issues to improve overall satisfaction and loyalty.
- Trained new employees on store policies and customer service standards.
- Managed inventory levels and ordered supplies to ensure stock availability for optimal customer service.
- Assisted in implementing promotional displays and marketing strategies.
- Collaborated with management to optimize workflow and improve efficiency.
- Ensured compliance with health regulations and safety protocols in the store.
- Conducted regular audits of cash register operations and financial reports.
- Maintained up-to-date knowledge of company products and services.
- Coordinated with other departments to ensure smooth flow of operations.
- Delegated tasks to staff, prioritizing responsibilities to meet operational goals.
Education
High School Diploma -
Bermuda Institute
Bermuda05-2010
Skills
- Delivery logistics
- Route navigation
- Package handling
- Safety compliance
- Time management
- Technical troubleshooting
- Problem solving
- Effective communication
- Lifting techniques
- Clean driving record
- Route planning
- Punctuality
- Safe driving practices
Timeline
Support Desk Technician
Medquest Associates Inc.
07.2022 - 09.2025
Contracted Delivery Driver
Veho
03.2021 - 07.2022
Yard Technician
Gambone Steel
07.2019 - 03.2020
Assistant Manager
CVS Pharmacy
11.2017 - 07.2019
High School Diploma -
Bermuda Institute