Zion Dunson
Atlanta
Summary
Experienced Front of House Manager/Lead Barista proficient in managing store inventory, preparing and serving specialty drinks and teas, and ensuring an efficient and safe operation. Proven ability to support staff and uphold high standards of store management while ensuring a positive and fun work environment.
Overview
8
8
years of professional experience
Work History
Barista
PERC Coffee
Atlanta, GA
08.2025 - Current
- Crafted high-quality espresso beverages, ensuring consistency and flavor excellence.
- Trained new baristas on beverage preparation and customer service, ensuring consistent quality and service standards.
- Cultivated strong customer relationships, creating a welcoming atmosphere that encouraged repeat visits.
- Informed customers about coffee offerings, increasing upselling opportunities and enriching their experience.
- Maintained a clean and organized workspace for optimal productivity and safety.
Front of House Manager/ Lead Barista
Dose Coffee and Tea
Nashville, TN
01.2023 - Current
- Supervised daily FOH operations, ensuring quality standards and customer satisfaction.
- Trained and mentored staff on operational standards and best practices for service excellence.
- Managed coffee bean inventories by ordering established pars and restocking supplies.
- Managed store inventory by ordering, receiving, and stocking supplies and retail products to maintain optimal stock levels.
- Fostered teamwork among staff by encouraging collaboration in problem-solving for front-of-house operations.
Professional Lead Mover
Bellhop Moving
Nashville, TN
06.2018 - 01.2023
- Loaded, packed, and unpacked items, disassembled and assembled furniture for residential and commercial accounts.
- Enhanced job site productivity through detailed checklists to streamline job site walkthroughs and maintain customer satisfaction.
- Arranged items at destination according to customer requests and instructions.
- Labeled furniture and documented work performed for each move assignment.
- Allocated supplies and transportation based on market needs.
Retail Associate
Home Depot
Nashville, TN
02.2019 - 01.2021
- Assisted customers in product selection to ensure satisfaction and meet individual needs.
- Processed customer transactions with accuracy and efficiency, ensuring reliable cash-handling practices.
- Monitored sales floor and merchandise displays, restocking and reorganizing products to enhance visual appeal and accessibility.
Education
Bachelor of Science - Kinesiology, Minor in Recreational Therapy
University of Tennessee
Knoxville, TN01-2022
Timeline
Barista
PERC Coffee
08.2025 - Current
Front of House Manager/ Lead Barista
Dose Coffee and Tea
01.2023 - Current
Retail Associate
Home Depot
02.2019 - 01.2021
Professional Lead Mover
Bellhop Moving
06.2018 - 01.2023
Bachelor of Science - Kinesiology, Minor in Recreational Therapy
University of Tennessee