Zipporah Minor
Sylvania
Summary
Dynamic and creative professional with experience at Krispy Kreme, skilled in food safety and customer service. Proven ability to enhance sales through visually appealing displays and effective teamwork. Recognized for training new staff and streamlining processes, contributing to a positive work environment and increased customer satisfaction.
Overview
2
2
years of professional experience
Work History
Donut Maker
Krispy Kreme
01.2025 - Current
- Baked, decorated and displayed donuts per guidelines.
- Kept workstation and area around workstation neat and clean.
- Contributed to increased sales by creating visually appealing donut displays that attracted customer attention.
- Contributed to the overall success of the bakery by readily adapting to changes in recipes, procedures, or customer preferences.
- Collaborated with team members to fulfill large orders efficiently and within tight deadlines.
Prep Worker
Wingstop
05.2024 - 12.2024
- Assisted with inventory management, reducing waste and minimizing costs for the restaurant.
- Gained familiarity with diverse cuisine styles through exposure to different recipes and preparation methods within the establishment setting.
- Utilized multitasking abilities to manage multiple tasks simultaneously without compromising on quality or accuracy.
- Contributed to a positive work environment by collaborating effectively with other kitchen staff members.
- Aided in maintaining kitchen organization by restocking supplies and ingredients, allowing for seamless transitions between tasks.
Customer Service Representative
Slim Chicken
01.2024 - 03.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Phone Representative
Everise
05.2023 - 03.2024
- Streamlined call handling processes for increased productivity and reduced average call times.
- Improved customer satisfaction by providing timely and accurate information on products and services.
- Supported promotional campaigns effectively by informing customers about special offers during calls.
- Conducted thorough follow-ups with customers after initial contact, ensuring satisfaction levels were met or exceeded.
Education
Bachelor Of Early Childhood Care And Education - Early Childhood Care And Education
Effingham County High
Guyton, GA05.2017
Skills
Creative designing
Food safety
Training new staff
Teamwork
Hand-eye coordination
Multitasking Abilities
Sanitation practices
Team leadership
- Ingredient preparation
- Inventory control
Donut filling
Cash register operation
Specialty donuts
Payment processing
Cross-training
Timeline
Donut Maker
Krispy Kreme
01.2025 - Current
Prep Worker
Wingstop
05.2024 - 12.2024
Customer Service Representative
Slim Chicken
01.2024 - 03.2024
Phone Representative
Everise
05.2023 - 03.2024
Bachelor Of Early Childhood Care And Education - Early Childhood Care And Education
Effingham County High
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