Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adisan Mock

Carrollton

Summary

Skilled in customer service and multitasking, I excelled at Longhorns Steakhouse by enhancing guest experiences and efficiently managing reservations. At Dorbys Dog House, I led the care for up to 35 dogs, ensuring their well-being and maintaining high cleanliness standards. My approach combines empathy with effective communication, driving satisfaction and operational excellence.

Overview

1
1
year of professional experience

Work History

Hostess

Longhorns Steakhouse
Carrollton, GA
07.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Lead Kennel Technician

Dorbys Dog House
Newnan, GA
10.2023 - Current

•Oversaw well-being of up to 35 dogs in an organized kennel environment.


•Maintained cleanliness of kennel spaces and lobby as per established procedures.


•Provided clients with updates regarding pets.

Administered prescribed medications to dogs and cats as required.


•Worked collaboratively to meet targets each day.

Education

Central High School
Carrollton, GA

Healthcare - EMS

University of West Georgia
Carrollton, GA

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Guest engagement
  • Guest complaint resolution
  • Table bussing

Timeline

Hostess

Longhorns Steakhouse
07.2024 - Current

Lead Kennel Technician

Dorbys Dog House
10.2023 - Current

Central High School

Healthcare - EMS

University of West Georgia
Adisan Mock