Zoey Xiong
Lawrenceville
Summary
Detail-oriented Patient Care Technician specializing in vital signs monitoring and ADL support. Known for delivering exceptional patient care and promoting a safe, clean environment. Aiming to leverage expertise to enhance patient satisfaction and outcomes.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
Northeast Ga Medical Center
Gainesville, GA
04.2023 - Current
- Assisted with daily living activities, enhancing patient comfort and care.
- Documented patient information accurately in electronic health records.
- Provided support during medical procedures, ensuring patient safety and compliance.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Home Health Aide
Veneice Cooke
Loganville, GA
03.2016 - 07.2019
- Monitored vital signs and reported changes in patient conditions to healthcare professionals.
- Administered medications according to care plans, ensuring adherence to prescribed schedules.
- Collaborated with families to develop personalized care plans tailored to individual needs.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted patients with daily living activities to promote independence and enhance quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
PCA
The Mann House
Johns Creek, GA
03.2016 - 12.2016
- Provided compassionate care and support to residents with daily living activities.
- Assisted nursing staff in monitoring patient health and reporting changes promptly.
- Implemented individualized care plans to enhance resident comfort and well-being.
- Developed engaging activities that promoted social interaction among residents.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Education
Nursing
Lanier Technical College
Gainesville, GA2028
Certified Nurse Aide -
Georgia Piedmont Technical College
Clarkston, GA11.2024
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Catheter care
- ADL support
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Emergency response
- Mobility assistance
- End-of-life care
- Patient advocacy
Languages
Hmong
Native or Bilingual
Timeline
Patient Care Technician
Northeast Ga Medical Center
04.2023 - Current
Home Health Aide
Veneice Cooke
03.2016 - 07.2019
PCA
The Mann House
03.2016 - 12.2016
Nursing
Lanier Technical College
Certified Nurse Aide -
Georgia Piedmont Technical College