Zuriel Ford
Stockbridge
Summary
Compassionate nursing student with leadership experience as a Chick-fil-A Coach and hands-on patient care through CNA clinical training. Skilled in team leadership, communication, and customer service in fast-paced environments. Dedicated to providing high-quality care and advancing a career in healthcare.
Overview
2
2
years of professional experience
Work History
Coach
Chick-Fil-A
McDonough
03.2025 - Current
- Trained and mentored new team members in food safety standards and hospitality, fostering a culture of operational excellence.
- Recognized for strong leadership, adaptability, and teamwork in high-volume, fast-paced environments.
- Uphold Chick-fil-A's reputation for outstanding service by consistently demonstrating professionalism and customer care.
- Upheld Chick-fil-A's reputation for outstanding service by consistently demonstrating professionalism and customer care.
- Trained team members on customer service best practices and company standards.
- Oversaw daily operations to ensure smooth workflow and service efficiency.
- Implemented training programs to enhance employee skills and knowledge.
- Conducted performance evaluations to provide feedback and support development.
Certified Nursing Assistant Clinical
Glenwood Rehabilitation and Nursing Home
Decatur
06.2026 - 06.2026
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of resident living areas and common spaces.
- Communicated effectively with residents to address concerns and provide support.
- Documented resident care accurately in electronic health records system.
- Answered call lights promptly and responded to patient needs accordingly.
- Supported recreational activities to promote social engagement among residents.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
Team Lead
Tropical Smoothie Cafe
Stockbridge
09.2024 - 08.2025
- Provided excellent customer service while managing cash transactions and order accuracy.
- Assisted management with inventory checks, stock rotation, and store closing procedures.
- Supported team members by coaching on efficiency, cleanliness, and customer interactions.
Education
Bachelor of Science -
Georgia State University
Atlanta, GA 05.2026 - 07.2026
Early Graduate -
STOCKBRIDGE HIGH SCHOOL
Dual Enrollment Student -
SOUTHERN CRESENT TECH
Skills
- Customer Service/Assistance
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective communication
- Employee training
- Clinical documentation
- Time management
- Conflict resolution
- Critical thinking
- Effective Communication
- Critical Thinking
- Patient care
- Electronic health records
- Team leadership
- Inventory management
- Vital sign monitoring
- Personal hygiene support
- Patient relationship building
- Infection control
- Patient-focused care
- Healthcare ethics
LANGUAGES
English: Fluent, Spanish: Intermediate
WORK EXPERIENCE
English: Fluent, Spanish: Intermediate
Timeline
Certified Nursing Assistant Clinical
Glenwood Rehabilitation and Nursing Home
06.2026 - 06.2026
Bachelor of Science -
Georgia State University
05.2026 - 07.2026
Coach
Chick-Fil-A
03.2025 - Current
Team Lead
Tropical Smoothie Cafe
09.2024 - 08.2025
Early Graduate -
STOCKBRIDGE HIGH SCHOOL
Dual Enrollment Student -
SOUTHERN CRESENT TECH