Zyniece Gordon
Atlanta
Summary
Focused Truck Loader with distinguished understanding of pallet loading and spatial awareness. Adept at following customer orders and committed to quality assurance. Successful at working for long hours without losing accuracy.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Truck Loader
UPS
Atlanta
05.2025 - Current
- Loaded and unloaded packages using forklifts and hand trucks.
- Sorted packages by destination and ensured proper placement in trailers.
- Collaborated with team members to maintain efficient loading processes.
- Inspected packages for damage and reported issues to supervisors.
- Followed safety protocols to prevent accidents during loading operations.
- Organized work area to maximize efficiency and ensure smooth operations.
- Maximized truck space by loading efficiently.
- Assisted in the organization of the warehouse by placing incoming items in designated areas.
- Provided assistance in receiving dock area including helping unload trailers when necessary.
Cashier Team Lead
WNB Factory
Atlanta
08.2023 - 01.2026
- Supervised cashier team to ensure efficient customer service and workflow.
- Trained new cashiers on register operations and customer interaction techniques.
- Managed cash handling procedures to maintain accuracy and security.
- Assisted in scheduling shifts for team members to meet operational needs.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Conducted regular inventory checks to ensure product availability and accuracy.
- Implemented best practices for maintaining a clean and organized checkout area.
- Collaborated with management on staff performance evaluations and feedback sessions.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Processed payments promptly for customers to exceed productivity standards.
Bagger
Chick-fil-A
Atlanta
01.2022 - 12.2022
- Packaged customer orders efficiently and accurately for delivery.
- Assisted team members in maintaining cleanliness and organization of work areas.
- Processed transactions swiftly using point-of-sale systems for customer satisfaction.
- Collaborated with kitchen staff to coordinate timely order fulfillment.
- Communicated effectively with customers to ensure their needs were met.
Education
D.M Therrell HS
Atlanta, GASkills
- Inventory management
- Loading efficiency
- Package inspection
- Training and supervision
- Customer service
- Team collaboration
- Cash handling
- Problem solving
- Attention to detail
- Time management
- Safety protocols
- Communication skills
- Product knowledge
- Barcode scanning proficiency
- Problem-solving capacity
- Heavy lifting proficiency
- Warehouse safety protocols
- Hazardous materials handling
- Stress management techniques
- Hospitality and accommodation
Languages
Spanish
Limited
Accomplishments
- National honors society
- National beta club
Affiliations
- Girl Scouts
- Track & field
Timeline
Truck Loader
UPS
05.2025 - Current
Cashier Team Lead
WNB Factory
08.2023 - 01.2026
Bagger
Chick-fil-A
01.2022 - 12.2022
D.M Therrell HS