VICTORIA SIMANOVICH
Kennesaw
Summary
I have sufficient experience with customer service and communication. I have time-management and organizational skills, as well as experience with different calendar and scheduling programs, Microsoft Word, and Excel. I am capable of taking on a leadership role because of my experience working with students of different ages and as a shift leader at restaurants.
Overview
4
4
years of professional experience
Work History
Dance Instructor
Celebrity Ballroom Dance Studio
01.2024 - 04.2024
- Engaged students in dance lessons by keeping class environment fun and interesting
- Helped students grasp techniques by showing steps in multiple ways and with personalized instruction
- Kept classes professional and on-track with proper leadership and management of students' behaviors
- Maintained clean and organized studio environment conducive to learning
SERVER
Melting Pot
02.2023 - 02.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from rst interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Used focus and memorization skills to keep track of tables and remember orders
HOSTESS
Chicago's Steak and Seafood
07.2020 - 02.2023
- Answered phone calls to take reservations and address guest questions and concerns
- Greeted customers and provided them with menus
- Demonstrated exibility by helping out in other departments as needed
- Demonstrated excellent customer service skills to ensure a pleasant dining experience
- Conversed with members and guests in outgoing and friendly manner
FOOD RUNNER
Chicago's Steak and Seafood
07.2020 - 02.2023
- Efectively communicated with chefs, servers and other kitchen staf to deliver meals on time
- Provided excellent customer service by being attentive to guests' needs and requests
- Provided superior customer service by quickly and eciently delivering food to guests
- Exhibited strong multitasking skills when working under pressure during peak hours
- Adapted well while working in fast-paced environments with frequent interruptions
SERVER
Chicago's Steak and Seafood
07.2020 - 02.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from rst interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Used good communication skills to reduce guest dissatisfaction
Front Desk Receptionist
Night Owl Performance
05.2020 - 05.2022
- Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff
- Collected payments for services and updated accounts to reflect new balances
- Supported professional appearance of office areas by keeping front desk clean and orderly
- Served as first point of contact for new visitors
Education
BACHELOR OF SCIENCE (B.S.) - PSYCHOLOGY
Kennesaw State University
Kennesaw, GA05.2026
Skills
- Sales Techniques
- Strong Work Ethic
- Stress Management
- Effective Communication
- Foreign Language Proficiency
- Time Management
- Team Collaboration
- Organizational Skills
Extracurricular Activities
Honors Psychology Club
Timeline
Dance Instructor
Celebrity Ballroom Dance Studio
01.2024 - 04.2024
SERVER
Melting Pot
02.2023 - 02.2024
HOSTESS
Chicago's Steak and Seafood
07.2020 - 02.2023
FOOD RUNNER
Chicago's Steak and Seafood
07.2020 - 02.2023
SERVER
Chicago's Steak and Seafood
07.2020 - 02.2023
Front Desk Receptionist
Night Owl Performance
05.2020 - 05.2022
BACHELOR OF SCIENCE (B.S.) - PSYCHOLOGY
Kennesaw State University
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