Ashley Lockhart
Production Specialist Lead
Lithonia
Summary
Production professional with keen eye for process optimization and quality assurance. Known for driving operational efficiency and fostering collaborative team environment. Consistently adaptable to changing production needs and committed to achieving results through effective leadership and teamwork.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Lead Production Specialist
Staples
10.2015 - Current
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Operate POS system, Xerox machinery, and produce quality prints in a fast paced environment
- Connect with customers and small business owners while building relationships
- Monitor print and marketing center operations; ensuring adherence to all company programs and procedural compliance
- Acted as a liaison between different departments ensuring transparency in communication lines and providing clarity on project expectations or requirements when needed.
- Answer all calls to communicate with Xerox and Ricoh team
- Troubleshoot printer errors
- Led a team of production specialists, ensuring high-quality output and timely delivery of products.
- Coordinated preventative maintenance schedules for equipment, reducing downtime due to malfunctions or repairs.
- Mentored junior staff members nurturing their growth within both technical expertise and soft skills required by professionals working within this field.
- Developed and implemented training programs, enhancing staff skills and productivity.
- Increased production efficiency by implementing new processes and optimizing workflows.
Education
Bachelor of Business Administration - Management
University of West Georgia
Carrollton, GA 08.2013 - 04.2016
Bachelor of Business Administration - Management
Georgia State University
Decatur, GA 08.2017 - Current
Skills
- Communication skills
- Decision making skills
- Multitasking
- Building customer loyalty
- Active listening
- Problem solving
- Operations management
- Workflow management
- Total quality management
- Equipment troubleshooting
Accomplishments
IGEN Certified (Xerox Trained)
Timeline
Bachelor of Business Administration - Management
Georgia State University
08.2017 - Current
Lead Production Specialist
Staples
10.2015 - Current
Bachelor of Business Administration - Management
University of West Georgia
08.2013 - 04.2016
Similar Profiles
Liam HronisLiam Hronis
Tech Sales Associate at StaplesTech Sales Associate at Staples
Maxwell SartorMaxwell Sartor
Sales Associate at StaplesSales Associate at Staples
Wilson MosqueraWilson Mosquera
Warehouse Laborer at StaplesWarehouse Laborer at Staples